Josh shares his thoughts on what to do based on a recent situation of a client passing away. In This Episode 00:00 - Introduction 03:48 - Take the high road 05:40 - 1)Backup sites 06:20 - Giving control 08:06 - 2)Users and passwords 08:57 - Organize together 09:54 - 3)Contact info 12:22 - 4)Transition plan 13:03 - Ask questions now 13:55 - Be helpful 16:16 - 5)Plan of action 16:34 - New relationships 19:03 - Recap Get all links, resources and show notes at: <a href='https://joshhall.co/141'>https://joshhall.co/141</a>Get my quote, contract & invoice templates (for free) with a 7-day trial of 17hats, the CRM I've been using for over 10 years!👉 <a href="https://joshhall.co/17hats">Start my 7-day free trial</a>

Josh shares his thoughts on what to do based on a recent situation of a client passing away. In This Episode 00:00 - Introduction 03:48 - Take the high road 05:40 - 1)Backup sites 06:20 - Giving control 08:06 - 2)Users and passwords 08:57 - Organize together 09:54 - 3)Contact info 12:22 - 4)Transition plan 13:03 - Ask questions now 13:55 - Be helpful 16:16 - 5)Plan of action 16:34 - New relationships 19:03 - Recap Get all links, resources and show notes at: https://joshhall.co/141 Get my quote, contract & invoice templates (for free) with a 7-day trial of 17hats, the CRM I've been using for over 10 years! 👉 Start my 7-day free trial

Josh shares his thoughts on what to do based on a recent situation of a client passing away. In This Episode 00:00 - Introduction 03:48 - Take the high road 05:40 - 1)Backup sites 06:20 - Giving control 08:06 - 2)Users and passwords 08:57 - Organize together 09:54 - 3)Contact info 12:22 - 4)Transition plan 13:03 - Ask questions now 13:55 - Be helpful 16:16 - 5)Plan of action 16:34 - New relationships 19:03 - Recap Get all links, resources and show notes at: <a href="https://joshhall.co/141" rel="noopener noreferrer">https://joshhall.co/141</a>Get my quote, contract &amp; invoice templates&nbsp;(for free) with a 7-day trial of 17hats, the CRM I've been using for over 10 years!👉 <a href="https://joshhall.co/17hats" rel="noopener noreferrer">Start my 7-day free trial</a>

141 - What To Do if a Web Design Client Passes Away

The Web Design Business Podcast with host Josh Hall is here to help you build a web design business that allows you to have freedom and a lifestyle you love. As a web designer and web agency owner of over a decade, Josh knows the challenges, struggles and often painful lessons of building a web design business without any guidance, proven strategies or a mentor to help you along the way, which is why this show exists. Think of this podcast as your weekly dose of coaching, mentorship and guidance to help you build your dream web design business. All while having a good time doing it. Through interviews with seasoned web design business professionals and online entrepreneurs, solo coaching episodes with Josh and even case studies with his students, you’ll learn practical tips and strategies for web business building along with real-world advice and trends that are happening right now in the wild and wonderful world of web design. Subscribe if you’re ready to start or level up your web design business and for all show notes, links, full transcriptions for each episode, head to https://joshhall.co/podcast

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The Web Design Business Podcast with host Josh Hall is here to help you build a web design business that allows you to have freedom and a lifestyle you love. As a web designer and web agency owner of over a decade, Josh knows the challenges, struggles and often painful lessons of building a web design business without any guidance, proven strategies or a mentor to help you along the way, which is why this show exists. Think of this podcast as your weekly dose of coaching, mentorship and guidance to help you build your dream web design business. All while having a good time doing it. Through interviews with seasoned web design business professionals and online entrepreneurs, solo coaching episodes with Josh and even case studies with his students, you’ll learn practical tips and strategies for web business building along with real-world advice and trends that are happening right now in the wild and wonderful world of web design. Subscribe if you’re ready to start or level up your web design business and for all show notes, links, full transcriptions for each episode, head to https://joshhall.co/podcast

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141 - What To Do if a Web Design Client Passes Away

141 - What To Do if a Web Design Client Passes Away

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