It's often said that "the devil is in the details." When it comes to short-term rentals, this could not be more true. One little hair could be the difference between your 3-star review and a perfect 5-star review that will keep guests coming back. So how do we ensure that we consistently get great reviews? We have to monitor the details! I know, that's easier said than done. My team and I have managed over 20,000 guests over the years, and I know we have missed a lot of details. A dead battery in a TV remote, a loose door knob on the closet door, or mismatched hangars in the closet; there are a lot of details to consider. So I'm excited to talk this week about a program that can help us manage all of these little details. Everything from housekeeping to maintenance to ensure that our properties are exactly the way they should be :)

• What is breezeway?
• Most management software programs are lacking
• The items we should be tracking
• Top features
• Connecting to Airbnb, VRBO, etc.
• Costs

You can check out the software here: https://www.breezeway.io

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