Today’s guest is Jamie Dimon, Chairman and CEO of JPMorgan Chase.

If you haven’t already heard part one of this conversation, check the feed and start there instead. It’s a masterclass in dealing with problems by preparing for them ahead of time.

But some problems aren’t possibilities waaaaaay off in the future. They’re right here, right now! And in part two, we get into how Jamie deals with those day-to-day issues.

And there’s a real humility in how he does it. He’s always listening and learning. He genuinely wants to know the issues on the ground in his organization. But he doesn’t stop there. He actually follows through so the problems he uncovers get solved.

It’s rare to find a leader who is willing to listen to issues. But a leader who follows up and actually fixes those issues? That’s the stuff of legend. 

But it doesn’t have to be! You just need a plan. And that’s the big takeaway in this conversation with Jamie: always have a plan to deal with problems.

You’ll also learn:

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The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go 

Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day

Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.