Have you ever wondered how feedback from shuttle bus drivers can revolutionize customer service?

On this episode of The Customer Service Revolution, John chats with Jason Yarusi, private fund manager and founder of the Live 100 program, as he shares his unconventional path from the hustle of bars and restaurants to creating a unique approach to personal and professional growth. Hear how unexpected sources of feedback can improve customer experiences and learn about the lessons Jason learned throughout his remarkable career.

Jason opens up about overcoming personal adversity and the power of daily habits. From the tragic loss of close friends to the triumph of finding purpose, Jason's story is a testament to the resilience of the human spirit. He discusses the impact of structured routines, early morning workouts, and quality family time in shaping a life full of meaning and purpose. Learn how Jason instills these values in his children, aiming to raise successful, kind, and thoughtful individuals.

Finally, we delve into the foundations of the Live 100 program, starting with a free self-assessment available on Jason's website. Learn how a clear mindset and living in the present can help you manage stress and overcome obstacles. Jason shares practical advice on breaking bad habits and discusses the value of a supportive community in achieving personal growth.

This episode is filled with actionable insights and inspiration to elevate every aspect of your life.

Here are just a few takeaways:

• Jason Yarusi's unconventional path from working in bars to creating the Live 100 program for personal and professional growth

• Leveraging feedback from unexpected sources like shuttle bus drivers to enhance customer service experiences

• Overcoming personal adversity

• The importance of daily habits, structured routines, and quality family time for personal growth

• Instilling values in children to raise kind and thoughtful leaders

• Introduction to the Live 100 program, including a free self-assessment tool to help individuals identify areas for improvement

• Self-awareness, breaking bad habits, and the support of a community to achieve success

• Jason's experience in real estate, from flipping homes to managing multifamily units

• How real estate ties into Jason’s philosophy of personal development

Resources mentioned:

thedijuliusgroup.com/the-customer-service-revolution-podcast

thedijuliusgroup.com/project/cx-executive-academy

thedijuliusgroup.com/project/exea

thedijuliusgroup.com/blog

Get John’s latest book, The Employee Experience Revolution - thedijuliusgroup.com/product/the-employee-experience-revolution-pre-sale

Jasonyarusi.com  

podcasts.apple.com/us/podcast/live-100-podcast-with-jason-yarusi/id1699229023

www.thedijuliusgroup.com

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.