Have you ever felt so overwhelmed that you couldn't even decide what to focus on?

In this episode, we dive deep into the experience of overwhelm, how it shows up in coaching conversations, what it really means, and how we, as coaches, can help clients navigate through it.

Overwhelm can present in many ways: some clients might feel completely frozen, struggling to make decisions, while others may talk so quickly that they can barely keep up with their own thoughts. We share real-life coaching scenarios where overwhelm isn't just about having too much to do, it's often an umbrella term for multiple emotions happening at once.

Through practical coaching techniques, we explore how to break down overwhelm, using tools like emotional mapping, metaphor work, and cognitive behavioural coaching to help clients regain clarity. Whether it's supporting a client who feels like they're "drowning" in stress or helping someone untangle a web of competing priorities, this episode is filled with actionable strategies for coaches, leaders, and anyone supporting someone through overwhelm.

If you've ever felt uncertain about how to coach someone who is struggling with overwhelm, this episode will give you the confidence, tools, and insight to guide clients from chaos to clarity.

Steps to Coach Overwhelm

1. Recognise and Name the Emotion
   • Help the client name their experience rather than just using the word "overwhelm."
2. Use Metaphors to Explore Overwhelm
   • If they say, "I feel like I'm drowning," explore: Where are you? Are you alone? Is there a lifeboat nearby?
3. Break Overwhelm into Manageable Parts
   • Use emotional mapping or an emotions wheel to identify the different emotions underneath the overwhelm.
4. Shift Focus from the Future to the Present
   • Overwhelm often stems from thinking too far ahead. Bring the client's attention to what is happening now.
5. Cognitive Behavioural Coaching (CBC) Approach
   • Explore the thought-feeling-behaviour cycle to shift their perspective and find new ways to move forward.
6. Encourage Creative Processing
   • Invite the client to draw out their overwhelm, plotting key stressors and hidden concerns on paper.
7. Introduce Choice and Prioritisation
   • Ask: What is the smallest step you could take right now? This helps clients regain a sense of control.
8. Reframe Overwhelm as a Pattern to Explore
   • If overwhelm happens often, help the client notice patterns and decide if they want to change their response to it.
9. Remind Clients That Emotions Are Temporary
   • Overwhelm feels permanent, but helping clients recall moments of calm shows them that emotions come and go.
10. Support Closure and Next Steps

• Before ending the session, ensure the client leaves with a concrete action to maintain momentum.

Five Coaching Questions to Help Clients with Overwhelm

1. What does "overwhelm" mean to you right now?
2. If you could separate your overwhelm into different emotions, what would they be?
3. What is one thing you can control in this moment?
4. How does overwhelm typically show up for you, and is this a familiar pattern?
5. If this overwhelm was trying to tell you something, what might it be?

Key Lessons Learned

1. Overwhelm is often a cluster of emotions, not just a single feeling.
2. Clients may not recognise they are overwhelmed until they struggle to make decisions.
3. Metaphors can be powerful in helping clients describe their experience.
4. Breaking things down into smaller parts makes overwhelm more manageable.
5. Cognitive behavioural coaching can shift a client's thought-feeling-behaviour cycle.
6. Helping clients stay present reduces anxiety about the future.
7. Prioritisation restores control—small steps help clients move forward.

Key Takeaways

• Recognise the signs of overwhelm—clients may be frozen, over-talking, or unable to make decisions.
• Use metaphor and emotional mapping to help clients identify the root emotions of their overwhelm.
• Shift from the future to the present—ground clients in what they can control now.
• Encourage small steps to create clarity and momentum.
• Help clients notice patterns—do they experience overwhelm before big decisions or projects?
• Use clean language and creative approaches to guide self-discovery.
• Remind clients that emotions are temporary—overwhelm will pass.

Timestamps

• 00:13 – 00:46: Introduction—why overwhelm is a common coaching challenge
• 00:47 – 02:07: How overwhelm manifests in coaching conversations
• 02:34 – 03:55: Recognising the signs of overwhelm in clients
• 04:21 – 05:44: Overwhelm as an umbrella term for multiple emotions
• 06:13 – 07:39: Using metaphors and clean language to explore overwhelm
• 08:09 – 09:34: Emotional mapping—breaking overwhelm into manageable pieces
• 10:03 – 11:46: The role of cognitive behavioural coaching in shifting perspectives
• 12:16 – 13:59: How overwhelm keeps clients stuck in future-thinking
• 14:39 – 15:59: Introducing small steps and prioritisation to regain control
• 16:27 – 17:55: Recognising overwhelm as a pattern—how to explore recurring themes
• 18:50 – 19:49: Final reflections and takeaways
• 20:17 – 20:35: Invitation to join the Emotions Coaching Practitioner Programme

Keywords:

How to coach overwhelm, Coaching techniques for overwhelm, Emotional mapping in coaching, How to help clients with overwhelm, Cognitive behavioural coaching for overwhelm, Managing stress through coaching, Overwhelm as an emotional cluster, How to prioritise when overwhelmed, Coaching clients stuck in future-thinking, Clean language in coaching,

Links:

Coaching Business Lounge (Pricing Strategy Resources): www.igcompany.co.uk/businesslounge

Take the Coaching Course Quiz: www.mycoachingcourse.com

Emotions Coaching Practitioner Training: www.igcompany.co.uk/emotionscoaching

COACHING TRAINING LEVEL 5 https://www.igcompany.co.uk/l5-diploma

COACHING TRAINING LEVEL 7 https://www.igcompany.co.uk/l7-diploma

Purchase our bestselling book "Deciding to Coach": https://amzn.to/3UvUe9r

Neurodivergent inclusive coaching programme: http://www.igcompany.co.uk/nd

Resources:

Take our FREE Quiz 'Which Coaching Course is Right for Me?' https://www.mycoachingcourse.com/

Join The Coaching Crowd Community on Facebook https://www.facebook.com/groups/TheCoachingCrowd/

In Good Company (UK) https://www.igcompany.co.uk/

Check out our YouTube Channel https://bit.ly/378rY9a

Check out our Instagram https://www.Instagram.com/the_coaching_crowd

Work with Jo Wheatley as your Emotions Coach https://www.jowheatley.com

Connect with Jo Wheatley on Instagram https://www.instagram.com/jo_wheatley_coaching/

Connect with Jo Wheatley on LinkedIn https://uk.linkedin.com/in/joannewheatley

Work with Zoe Hawkins as your Courageous Leadership Coach https://www.zoe-hawkins.com

Connect with Zoe Hawkins on Facebook https://facebook.com/zoehawkinscoach/

Connect with Zoe Hawkins on LinkedIn https://uk.linkedin.com/in/zoehawkinscoach

Connect with Zoe Hawkins on Instagram www.instagram.com/zoehawkinscoach