Founder of The Founding Moms online community and host of the podcast “Why Are We Shouting?!?,” Jill Salzman is on the podcast to talk about customer retention and how to keep customers coming back. In This Episode 00:00 - Introduction 03:36 - Greeting to Jill 08:27 - Branding transparency 11:09 - In it for the journey 12:34 - Jill’s first “adult” company 15:26 - Finding the answers 19:05 - Being an expert 23:08 - Community nurturing 24:59 - Natural retention 27:17 - Beginning of relationships 32:09 - Is the “hustle” silly? 34:57 - Hand off and be ok 36:37 - Finding touch points 42:26 - Refreshing engagement 49:25 - Writing off ideas 51:46 - Trickling 55:34 - Josh’s coaching hat Get all links, resources and show notes at: <a href='https://joshhall.co/189'>https://joshhall.co/189</a>

Founder of The Founding Moms online community and host of the podcast “Why Are We Shouting?!?,” Jill Salzman is on the podcast to talk about customer retention and how to keep customers coming back. In This Episode 00:00 - Introduction 03:36 - Greeting to Jill 08:27 - Branding transparency 11:09 - In it for the journey 12:34 - Jill’s first “adult” company 15:26 - Finding the answers 19:05 - Being an expert 23:08 - Community nurturing 24:59 - Natural retention 27:17 - Beginning of relationships 32:09 - Is the “hustle” silly? 34:57 - Hand off and be ok 36:37 - Finding touch points 42:26 - Refreshing engagement 49:25 - Writing off ideas 51:46 - Trickling 55:34 - Josh’s coaching hat Get all links, resources and show notes at: https://joshhall.co/189

Founder of The Founding Moms online community and host of the podcast “Why Are We Shouting?!?,” Jill Salzman is on the podcast to talk about customer retention and how to keep customers coming back. In This Episode 00:00 - Introduction 03:36 - Greeting to Jill 08:27 - Branding transparency 11:09 - In it for the journey 12:34 - Jill’s first “adult” company 15:26 - Finding the answers 19:05 - Being an expert 23:08 - Community nurturing 24:59 - Natural retention 27:17 - Beginning of relationships 32:09 - Is the “hustle” silly? 34:57 - Hand off and be ok 36:37 - Finding touch points 42:26 - Refreshing engagement 49:25 - Writing off ideas 51:46 - Trickling 55:34 - Josh’s coaching hat Get all links, resources and show notes at: <a href="https://joshhall.co/189" rel="noopener noreferrer">https://joshhall.co/189</a>

189 - Customer Retention & Keeping Your Clients Coming Back with Jill Salzman

The Web Design Business Podcast with host Josh Hall is here to help you build a web design business that allows you to have freedom and a lifestyle you love. As a web designer and web agency owner of over a decade, Josh knows the challenges, struggles and often painful lessons of building a web design business without any guidance, proven strategies or a mentor to help you along the way, which is why this show exists. Think of this podcast as your weekly dose of coaching, mentorship and guidance to help you build your dream web design business. All while having a good time doing it. Through interviews with seasoned web design business professionals and online entrepreneurs, solo coaching episodes with Josh and even case studies with his students, you’ll learn practical tips and strategies for web business building along with real-world advice and trends that are happening right now in the wild and wonderful world of web design. Subscribe if you’re ready to start or level up your web design business and for all show notes, links, full transcriptions for each episode, head to https://joshhall.co/podcast

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The Web Design Business Podcast with host Josh Hall is here to help you build a web design business that allows you to have freedom and a lifestyle you love. As a web designer and web agency owner of over a decade, Josh knows the challenges, struggles and often painful lessons of building a web design business without any guidance, proven strategies or a mentor to help you along the way, which is why this show exists. Think of this podcast as your weekly dose of coaching, mentorship and guidance to help you build your dream web design business. All while having a good time doing it. Through interviews with seasoned web design business professionals and online entrepreneurs, solo coaching episodes with Josh and even case studies with his students, you’ll learn practical tips and strategies for web business building along with real-world advice and trends that are happening right now in the wild and wonderful world of web design. Subscribe if you’re ready to start or level up your web design business and for all show notes, links, full transcriptions for each episode, head to https://joshhall.co/podcast

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189 - Customer Retention & Keeping Your Clients Coming Back with Jill Salzman

189 - Customer Retention & Keeping Your Clients Coming Back with Jill Salzman

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