It's hard to believe that it's been over two years since we last heard Tiffany on the podcast! So needless to say, she has a lot of updates about Confetti Castle's expansions to their staff and offerings. And it was so nice to hear how she's done it while outsourcing, meaning she's been able to grow the business without having to put more in her own workload.

Before we talk about the financial considerations around adding marquees into the business, we also talk about what kinds of sales can cover expenses, raising prices and renting vs. buying space.

Then Tiffany and I realized some of the same struggles that can happen when working at the mercy of other marquee providers and she shares with us some of the financial analysis she did to determine that marquees should become a part of her business, too. She also had a great idea about how to work marquees into donation requests!

Our conversation about staffing and outsourcing was really interesting, too. We talk about micromanaging vs. giving people autonomy, finding ways to save time and identifying which tasks will turn into the most profit - for both the business owners and employees.

Then we wrap up with some thoughts around exit plans, which I've recognized as something not talked about in our industry enough.

Thanks so much to Tiffany for coming back on to share more of her experience and wisdom!

And in the UGlu Hotline, I answer a question about working in environments with a lot of static.

Thank you to PremiumConwin for sponsoring our monthly "throwback" episode!

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