Future Commerce

2023 is the Year of Good Enough


Listen Later

Lots of thoughts and feelings and experiences after NRF this year. Alicia Esposito sat down and interviewed our very own Phillip Jackson, along with Adam Blair, to debrief The Big Show and discuss what’s coming and what needs to be happening next in the world of commerce and why it’s a good time to be excited about it. Listen in now to hear it all, including intriguing metaphors and talk of noodles!

Close The Loop

0:04:15 - Lots of positive excitement was abuzz at NRF, even with the pain of Q4 in the past, there is enthusiasm ahead, and also lots of talk about ChatGPT

0:05:25 - Shopify came out into the enterprise space, and this was a huge shift and changes a lot of upcoming trends we will see moving forward

0:12:00 - Noodles, let’s talk about noodles and how they touch all the things, and how when it comes to technology, it’s really like a bunch of spaghetti touching all of the other noodles, so we need to layer tech on top of tech, understanding that all of it effects the rest

0:21:15 - The mass adoption of ChatGPT, and the swiftness with which it has been adopted are unprecedented, which will be interesting to see how this change of thinking will be the hallmark of a new era

0:27:40 - Actual diversity is being achieved within more companies and brands are not only talking about it, and also returns management is something that is being better handled now, leading to more positive change

0:31:05 - Is there a recentering happening in retail that is core to the industry, and what are ways that this recentering will make business more productive?

0:34:00 - With all of the industry talk and vernacular, how do we actually recognize the change in culture and workforce and address the buzzwords and change the language to enact the change?

0:40:00 - Events outside of NRF, like our Archetypes Pop Up, were very fun ways to create organic moments for people to connect more authentically and meaningfully within the industry community

Associated Links:
  • Check out Retail Remix podcast with Alicia Esposito
  • Have you checked out our YouTube channel yet?
  • Get your copy of Archetypes, our newly published 240-page journal! Check it out at ArchetypesJournal.com
  • Subscribe to Insiders and The Senses to read more of what we are witnessing in the commerce world!
  • Listen to our other episodes of Future Commerce

Have any questions or comments about the show? Let us know on Futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!


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Future CommerceBy Phillip Jackson, Brian Lange

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