Giving gifts is an essential part of building relationships in business. But most business leaders only think about gifts when it's somebody's birthday or they're closing a deal. And even then, they usually end up sending baskets of stale popcorn and chocolate bars wrapped in cellophane. There has to be a better way. That's why we've invited John Ruhlin, author of Giftology, to share his seven steps to giving gifts that grow your business. In this episode, he explains the art of giving gifts and the competitive advantage you get in the marketplace when you're thoughtful.