The Exit Five CMO Podcast (Hosted by Dave Gerhardt)

#213: Community | B2B Community Growth Strategies with Matthew Carnevale on the Direct Podcast


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This episode is from the Direct podcast hosted by Corrina Owens (Fractional ABM consultant) and Taylor Young (Director of Strategy, Professional Services at DemandScience). Corrina and Taylor sit down with Exit Five’s Head of Community, Matthew Carnevale, to discuss his journey in scaling the Exit Five community to over 5,000 members. They dive into engagement strategies, fostering connections, and creating value-driven programming for B2B marketers.

Corrina, Taylor, and Matthew cover:

  • How to seed a community with experts and drive engagement
  • The role of events and content in fostering member participation
  • Balancing long-term community growth with short-term wins

Timestamps

  • (00:00) - - Intro to Matt
  • (02:34) - - Defining community and the difference between building community and a community
  • (04:34) - - Why Exit Five moved to a gated Circle community
  • (06:34) - - How Exit Five engages members and drives meaningful engagement
  • (09:34) - - Scaling community management with member contributions
  • (13:34) - - Balancing digital and in-person community strategies
  • (15:34) - - Advice for teams without a founder-led social presence
  • (16:34) - - Creating audience-first media assets to build community
  • (20:50) - - Balancing short-term wins with long-term community goals
  • (25:50) - - Tracking engagement and measuring community success
  • (28:50) - - First steps for starting a community
  • (33:50) - - Closing advice

  • Send guest pitches and ideas to [email protected]
    Join the Exit Five Newsletter here: https://www.exitfive.com/newsletter
    Check out the Exit Five job board: https://jobs.exitfive.com/
    Become an Exit Five member: https://community.exitfive.com/checkout/exit-five-membership

    ***

    Today’s episode is brought to you by Zuddl.

    We’re halfway through 2025, and one thing’s clear: events continue to be one of the highest performing marketing channels. Niche meetups, conferences, curated dinners, networking - you name it. Everyone’s leaning in.


    Events are a core part of our playbook this year at Exit Five. So far, we’ve hosted two virtual sessions each month, one large virtual event, one in-person meetup, and we’re deep in the weeds planning our Drive conference coming back to Vermont this September.

    Zuddl helps us run a smarter event strategy - from driving registrations, managing invites, automating comms, reminders, analytics, tracking. Their Salesforce integration also makes it simple to report on pipeline and revenue from events without pulling in ops.

    On top of that, the differentiator with Zuddl is how their team is insanely good at supporting us. They always go above and beyond for us - and that’s how we’ve been able to keep the momentum going with 12+ events already this year, with plenty more to come.


    If events are part of your marketing strategy, you need to look at Zuddl to see how companies like Zillow, CrowdStrike, and Iterable are using the top event platform for Business events in 2025. 

    Head over to zuddl.com/exitfive to learn more. 


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    The Exit Five CMO Podcast (Hosted by Dave Gerhardt)By Dave Gerhardt

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