January 21, 2025

223: Connecting Beyond Email: The Art of Effective Phone Calls in Fundraising with Kel Haney

39 minutes

In the nonprofit sector, phone calls can be a powerful tool for building authentic relationships with donors and community members. Unlike online communication, which is one-sided, phone calls provide an opportunity for actual connection and dialogue. When tackled with vulnerability and clarity, fundraisers can break down isolation walls and engage supporters in genuine, non-transactional conversations.

Meet Kel Haney, an accidental fundraiser with a background in theater. Mallory and Kel talk about the importance of phone calls and community engagement in the non-profit sector. Kel shares her “Five-Minute Phone Call Framework,” and speaks on the importance of genuine curiosity and intention in the questions asked during a call, the importance of vulnerability and authenticity in fundraising, handling objections and building relationships,, and more.

In this episode, you will be able to:

Learn about the “Five-Minute Phone Call Framework.”

Explore the importance of curiosity and self-awareness in professional interactions.

Discover about the power of multi-channel communication.

Learn about embracing vulnerability and authenticity.

Learn about the importance of outlining a conversation.

Get all the resources from today’s episode here.

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Connect with me:

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Website: malloryerickson.com/podcast

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If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.

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