There's nothing like an undisclosed boundary dispute to spice up a showing! Dustin Brohm, an agent in Salt Lake City and the host of the Massive Agent Podcast, got a nice surprise when he showed up to a home with a buyer and their entire extended family. Listen in to hear Dustin share how the experience could've been way more pleasant — and learn a unique question to ask your REALTOR® to find out if they're the best for the job.

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• 02:00 - Introducing Dustin, an agent of 10 years in Salt Lake City and host of the Massive Agent Podcast
  • 02:50 - The first 5 years of his career was a mess; he hated what he was doing
  • 03:10 - He came across content marketing and that changed everything; the concept was brand new to him and helped him attract business
  • 05:05 - His jobs before real estate were dead-end jobs
• 05:50 - The content he put out: buying your first house and moving to SLC
  • 06:00 - He found out what people are looking for online and focuses on things that people are looking for locally
• 08:30 - Dustin's CSIRE story
  • 09:00 - It was a concept of boundary disputes; there was a house across the street from the Utah state capital
  • 09:35 - The inside was nice but they hadn't seen the outside yet; the buyers brought three carloads of family to the showing
  • 09:50 - There were signs all over the yard saying "Crook," "Liar," "Boundary Dispute" and profanities
  • 10:55 - The neighbor was trying to derail the sale; the buyer's agent should've at least been aware of the dispute to come in prepared
• 11:50 - Lessons
  • 12:15 - Let the buyer's agent know if there are any issues so they can be prepared before they walk into the craziness
  • 12:45 - Communicate and avoid drama; there are plenty of opportunities to give the information buyer's need
• 15:20 - What surprises him the most about the reactions he gets
  • 15:45 - He's surprised by how many people will never actually take action or do the work long-term
  • 17:00 - Discipline creates motivation, but some people just aren't disciplined or motivated
  • 18:10 - The best agents have great routines and are motivated and disciplined
• 18:45 - How to reach Dustin: Massive Agent Podcast, on Facebook or on Instagram

3 Key Points

1.) Put content out there that people want to see.

2.) Communicate!

3.) Ask your REALTOR® about their daily routine.