Ever stare at the phone knowing the next call could grow your business, but still find every reason not to make it? We’ve been there, and in this episode, Wendy and Kymber revisit one of our most popular conversations: overcoming call reluctance.

We talk about what call reluctance really is, why it is not laziness or lack of motivation, and how fear, shame, embarrassment, anxiety, and rejection sensitivity can quietly stop salespeople before they ever get good. We also dig into why the phone still matters, especially in a world full of texts, DMs, and AI, and why real connection is becoming even more valuable.

Then we break down 10 practical ways to push through, including repetition, mastering your tools, asking better questions, knowing the problem you solve, building your bunker, finding a mentor, serving instead of selling, gamifying the no’s, doing worst-case-scenario prep, and using the timer method. If you’ve ever felt stuck before a call block, this episode will help you trade avoidance for action and build confidence one rep at a time.

Go make the call. We’re cheering you on.

Resources:

• Read The Psychology of Sales Call Reluctance: Earning What You’re Worth in Sales
• Check out Her Best Life: www.herbestlife.com
• Learn more about Empire Circle 

Connect on Instagram:

• Seychelle Van Poole: @seychellevp
• Sarah Reynolds: @sarahreynoldsoji
• Wendy Papasan: @wendypapasan
• Kymber Lovett-Menkiti: @kymbermenkiti
• Tiffany Fykes: @tiffanyfykes

Produced by NOVA

This podcast is for general informational purposes only. The views, thoughts, and opinions of the guest represent those of the guest and not  Keller Williams Realty, LLC and its affiliates, and should not be construed as financial, economic, legal, tax, or other advice. This podcast is provided without any warranty, or guarantee of its accuracy, completeness, timeliness, or results from using the information.