If you've ever forgotten about a job, left your U-Haul door open when driving or gotten robbed at an installation… you're going to relate to what Rachel shares in this episode! She and I talk about some of our worst installations to date and, more importantly, how we handled them and kept moving forward.

Even though the topic feels negative, Rachel and I couldn't help but laugh our way through this episode as we commiserate in things that only balloon professionals would understand.

Before we dive into the hilarity, Rachel offers some tips for those managing their full-time jobs alongside their balloon business, including customer management, time management, boundaries and product offerings.

Then we get into it. Hear about her forgotten job and the absolute scramble to make it happen… tons of broken bases on her first 5-digit job… balloon bags flying across the highway… and stolen bags with hundreds of dollars of equipment inside.

I chime in with my related stories, too, and we wrap up by sharing some final thoughts about how to turn crazy things like these into learning opportunities.

I'm so grateful to Rachel for being willing to come on the show to talk about the kinds of mistakes that we all make… or almost certainly will make.

In the UGlu Hotline, hear about one of my favorite inventory tips to date!

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