Chief Change Officer

#358 Mary Shea: From Oboe Solos to Sales Strategy—A Career Reinvented — Part Three


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Let’s be honest—today’s job search often feels like shouting into the void.

In Part Three, Mary Shea—former General Manager at HireQuotient and co-CEO at Mediafly—tackles the modern job market from both sides of the table. She pulls back the curtain on how AI is reshaping recruitment: from sourcing passive candidates to fighting unconscious bias, automating outreach, and uncovering overlooked talent. But this isn’t a tech sales pitch—Mary gets real about what AI can’t do (like fix a broken candidate experience) and why human empathy still matters most.

Whether you’re a recruiter overwhelmed by applications or a job seeker ghosted by someone half your age, this episode is your career compass for a chaotic hiring landscape.

Key Highlights of Our Interview:

AI That Actually Helps Recruiters Breathe

“We offload 75% of the workload—so recruiters can stop drowning in admin and start connecting again.”

Talent Hiding in Plain Sight

“Using multiple data sources, we find candidates others miss—especially underrepresented voices skipped by bots.”

When the Résumé Lies—or Leaves Too Much Out

“Some of the best candidates don’t list everything. That’s where smart prompting and human judgment must align.”

Automation ≠ Apathy

“Done right, AI doesn’t depersonalize the process—it gives recruiters more time to be human.”

Recruiting for the C-Suite? Yes, AI Can Help There Too

“I used it to hire my Chief Customer Officer. Diverse candidates, faster process, better outcome.”

The Real Human Cost of Getting It Wrong

“First impressions matter. A bad recruiting experience damages more than the candidate—it hurts your brand.”

Vince Shares His Story—And It Hits Home

A real-life example of age bias, HR tech gone wrong, and why leadership still requires presence and respect.

Mary’s Advice to Job Seekers

“Be granular. Use LinkedIn wisely. But never forget—every opportunity still starts with a relationship.”

Networking Isn’t Dead—You’re Just Doing It Wrong

“In-person, virtual, or omnichannel—connect deeply, not just digitally. That’s how humans hire.”

_________________________

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Host: Vince Chan | Guest: Mary Shea PhD

 

--Chief Change Officer--
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Chief Change OfficerBy Vince Chan

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