Talking HealthTech

393 - The Good, the Bad, and the Ugly of Digital Care Records in Healthcare. Carey Campbell, Orion Health


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In this episode of Talking HealthTech, Peter Birch is joined by Carey Campbell, the clinical director for Australia and New Zealand at Orion Health. The discussion delves into the challenges and benefits of transitioning from paper-based healthcare records to seamlessly integrated digital care records in the hospital landscape across Australia and New Zealand. 

They explore the complexities of implementing electronic medical records and the importance of aligning digital care records with clinical workflows to eliminate workarounds. The conversation also touches on the significance of removing paper from the healthcare system and highlights the potential impact on patient safety and efficient care delivery.


Key Takeaways:

- Transitioning from paper-based healthcare records to digital care records poses significant challenges due to the specific nature of health information and the complexities of the healthcare system.

- Despite the hurdles, the benefits of digital care records are numerous, including improved accessibility, seamless sharing of information, and enhanced patient care.

- The implementation of electronic patient records requires perseverance, clinician engagement, and a mindset geared towards long-term benefits, as it involves a significant shift in workflows and processes.

- The use of mobile devices for accessing patient information provides flexibility and convenience for healthcare professionals, leading to higher levels of utilization and improving clinical efficiency.

- Addressing concerns around data security and privacy, as well as building a culture of trust among clinicians and patients, are critical in the successful adoption of digital care records in healthcare settings.


Check out the episode and full show notes on the Talking HealthTech website.

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