Retention is about 2 things; having a great connection with people, and communicating a high level of perceived value.

The first 2 visits can either set things up to make this easy or destroy the chance of doing either.

In the last episode, Martin mapped out the 4 essential principles of a great first visit.

In this episode, Martin maps out the 4 essential elements of a great second visit.

To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

To register for the "Communicating to Improve Patient Care" Online Workshop https://www.tickettailor.com/events/unitedchiropracticassociation/72968