Talking HealthTech

464 - Digital Front Door: A Platform Connecting Clinicians and Consumers


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In this episode of Talking HealthTech, host Nathan Moore speaks with Elaria Paul, Product Portfolio Manager for Consumer Engagement at Global Health - MasterCare.

They explore the concept of the digital front door, exploring its impact on patient engagement, healthcare accessibility, and the integration of modern technologies like telehealth and smart forms in the healthcare sector.


Key Takeaways

  • Digital Front Door: An all-in-one patient engagement platform designed to streamline patient interactions and improve communication between clinicians and patients.
  • Patient Empowerment: Enables patients to manage their healthcare needs through online appointment scheduling, video consultations, and access to personal health records.
  • Clinician Benefits: Reduces hospital admissions by increasing access to community healthcare services, streamlining workflows, and potentially increasing profitability.
  • Continuous Improvement: The role of regular user feedback and advanced testing in refining the platform and maintaining security.
  • Emerging Technologies: How Global Health - MasterCare is incorporating AI and other emerging technologies to enhance healthcare delivery.


Check out the episode and full show notes on the Talking HealthTech website.

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