Narelle McKay relocated from Black Rock, in south-eastern Melbourne to the Macedon Ranges in the mid 2010's. Along with operating a small marketing, promotions and advertising business from home, a couple of years ago she commenced supplementing her income by working as a contract residential housekeeper.
In more recent times, she's turned her attention to short-term rental housekeeping and has since amassed a wealth of experience and insight into what factors really contribute to achieving and maintaining both 5 star guest reviews and, by implication, the coveted superhost status.
She currently works as 'head housekeeper' for Jen's short term accommodation business, Clark-Will Short Stays, and in this relaxed yet frank discussion, reflects on the do's and don'ts of truly exceptional housekeeping.
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By Jen Clark
5
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Narelle McKay relocated from Black Rock, in south-eastern Melbourne to the Macedon Ranges in the mid 2010's. Along with operating a small marketing, promotions and advertising business from home, a couple of years ago she commenced supplementing her income by working as a contract residential housekeeper.
In more recent times, she's turned her attention to short-term rental housekeeping and has since amassed a wealth of experience and insight into what factors really contribute to achieving and maintaining both 5 star guest reviews and, by implication, the coveted superhost status.
She currently works as 'head housekeeper' for Jen's short term accommodation business, Clark-Will Short Stays, and in this relaxed yet frank discussion, reflects on the do's and don'ts of truly exceptional housekeeping.
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