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When most executives discuss AI, they focus on automation. Dr. Ben Zweig, NYU Stern professor and CEO of Revelio Labs, explains why the real disruption isn't machines replacing people, it's our failure to rethink how work is structured.
"Labor markets are not as sophisticated as capital markets," Ben explains. "We allocate capital efficiently, but not labor. That's a huge weakness in how our economy operates."
In this conversation, we explore:
Why every company must learn job architecture, seeing jobs not as titles, but as bundles of tasks that must constantly evolve.
The three factors that determine whether AI causes unemployment:
How quickly firms adopt new tech
How individuals adapt their skills
How flexibly jobs can transform
Why middle managers now sit at the center of organizational adaptation. "The top can't really affect this meaningfully, it happens through line managers."
Zweig challenges the old idea of "delegation." Instead, he calls for reconfiguration, a manager's ability to reshape work as technology shifts.
"Don't tell people how to do things. Tell them what needs to be done, and they'll surprise you with their ingenuity." - General Patton, quoted by Ben Zweig
We also discuss the human skills that will rise in value: empathy, coordination, and the uniquely human ability to orchestrate complex systems.
"AI can execute tasks, but it doesn't yet coordinate them," he says. "That orchestration, what we call management, is still deeply human."
For young professionals, his advice is both practical and hopeful:
"Manage a project from start to finish. Build something end-to-end. That's how you train orchestration."
Ben also shares how Revelio Labs uses large language models to build a scientific understanding of labor markets, and why "AI is only called AI until you understand it, then it's just math."
Get Ben's book here: https://shorturl.at/qSspC
Job Architecture: Building a Language for Workforce Intelligence.
Claim your free gift:
Free gift #1 McKinsey & BCG winning resume www.FIRMSconsulting.com/resumePDF
Free gift #2 Breakthrough Decisions Guide with 25 AI Prompts www.FIRMSconsulting.com/decisions
Free gift #3 Five Reasons Why People Ignore Somebody www.FIRMSconsulting.com/owntheroom
Free gift #4 Access episode 1 from Build a Consulting Firm, Level 1 www.FIRMSconsulting.com/build
Free gift #5 The Overall Approach used in well-managed strategy studies www.FIRMSconsulting.com/OverallApproach
Free gift #6 Get a copy of Nine Leaders in Action, a book we co-authored with some of our clients: www.FIRMSconsulting.com/gift
By FirmsConsulting.com & StrategyTraining.com4.5
102102 ratings
When most executives discuss AI, they focus on automation. Dr. Ben Zweig, NYU Stern professor and CEO of Revelio Labs, explains why the real disruption isn't machines replacing people, it's our failure to rethink how work is structured.
"Labor markets are not as sophisticated as capital markets," Ben explains. "We allocate capital efficiently, but not labor. That's a huge weakness in how our economy operates."
In this conversation, we explore:
Why every company must learn job architecture, seeing jobs not as titles, but as bundles of tasks that must constantly evolve.
The three factors that determine whether AI causes unemployment:
How quickly firms adopt new tech
How individuals adapt their skills
How flexibly jobs can transform
Why middle managers now sit at the center of organizational adaptation. "The top can't really affect this meaningfully, it happens through line managers."
Zweig challenges the old idea of "delegation." Instead, he calls for reconfiguration, a manager's ability to reshape work as technology shifts.
"Don't tell people how to do things. Tell them what needs to be done, and they'll surprise you with their ingenuity." - General Patton, quoted by Ben Zweig
We also discuss the human skills that will rise in value: empathy, coordination, and the uniquely human ability to orchestrate complex systems.
"AI can execute tasks, but it doesn't yet coordinate them," he says. "That orchestration, what we call management, is still deeply human."
For young professionals, his advice is both practical and hopeful:
"Manage a project from start to finish. Build something end-to-end. That's how you train orchestration."
Ben also shares how Revelio Labs uses large language models to build a scientific understanding of labor markets, and why "AI is only called AI until you understand it, then it's just math."
Get Ben's book here: https://shorturl.at/qSspC
Job Architecture: Building a Language for Workforce Intelligence.
Claim your free gift:
Free gift #1 McKinsey & BCG winning resume www.FIRMSconsulting.com/resumePDF
Free gift #2 Breakthrough Decisions Guide with 25 AI Prompts www.FIRMSconsulting.com/decisions
Free gift #3 Five Reasons Why People Ignore Somebody www.FIRMSconsulting.com/owntheroom
Free gift #4 Access episode 1 from Build a Consulting Firm, Level 1 www.FIRMSconsulting.com/build
Free gift #5 The Overall Approach used in well-managed strategy studies www.FIRMSconsulting.com/OverallApproach
Free gift #6 Get a copy of Nine Leaders in Action, a book we co-authored with some of our clients: www.FIRMSconsulting.com/gift

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