In this episode of Talking HealthTech, Peter Birch sits down with Martin Moszczynski, CEO of Olinqua, to explore the evolution of hospital communications technology in Australia.

They dig into the real-world challenges of moving away from pagers to smartphones, the infrastructure decisions that come with that shift, and what it takes to modernise communications across an entire hospital workforce.

Martin shares insights from Olinqua's large-scale projects in Victoria, discussing the practicalities of tech adoption, the importance of system integration, and why the focus needs to be on frontline staff rather than patient-facing solutions.

The conversation also touches on the tension between legacy systems and modern platforms, the role of AI in software development, and how real-time location technology is opening up new possibilities for workflow improvement and patient transfer logistics.

This episode was recorded live during the Digital Health Festival 2026 in Melbourne, Australia and shares a deep-dive conversation captured at the event.

Key Takeaways

📱 Hospitals are transitioning from aging pagers to smartphones for greater capability, integration, and reliability

🔄 Tech upgrades are often driven by infrastructure maturity and end-of-life legacy systems, not just a desire for new tech

✨ Modern solutions centralise multiple workflows: emergency alerts, task management, and mobile duress onto a single platform

👩‍⚕️ The main focus is improving staff experience, convenience, and freeing up time for direct patient care

📍 Real-time location technology is a major area of investment, enabling efficient asset and patient tracking for workflow innovation

Timestamps

00:00 — Introduction and setting

00:29 — Olinqua’s current projects

01:17 — Pagers vs smartphones in hospitals

03:13 — Reasons for upgrading communications tech

05:55 — Recent deployment examples

08:51 — Staff centricity vs patient centricity

12:34 — Impact of AI and easy-to-create software

15:55 — Olinqua’s priorities: location tech and innovation

Check out the episode and full show notes on the Talking HealthTech website.

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THT+ Digital Health Career Toolkit

Explore the free THT+ Digital Health Career Toolkit, a five-day email series to help you clarify where you fit in digital health and take your next step: talkinghealth.tech/toolkit.

THT+ Digital Health Career Toolkit

Explore the free THT+ Digital Health Career Toolkit, a five-day email series to help you clarify where you fit in digital health and take your next step: talkinghealth.tech/toolkit.