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66. Fixed Ops 5- Show value to Customers and The Manufacturer with Sean Hartman National Sales Direct at PencilWrench & Joe McCue Vice President at PencilWrench
Sean Hartman:
● Provide an overview of Pencil Wrench and its mission in the automotive service industry.
● Highlight the value proposition and benefits of Pencil Wrench for customers and manufacturers.
● Discuss the relevance and accuracy of the data provided by Pencil Wrench.
● Share specific feedback and case studies from manufacturers demonstrating the improvement in customer satisfaction and service quality.
● Discuss the origins of Pencil Wrench and its evolution over the years.
● Highlight the time-saving benefits of Pencil Wrench for technicians.
● Mention the partnerships with OEMs and the positive impact of Pencil Wrench on customer satisfaction and dealership efficiency.
● Tease the launch of a new product for service advisors.
Joe McCue:
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By Corey M Smith Fixed Operations Training Manager For EasyCare
3.9
77 ratings
Sean Hartman:
● Provide an overview of Pencil Wrench and its mission in the automotive service industry.
● Highlight the value proposition and benefits of Pencil Wrench for customers and manufacturers.
● Discuss the relevance and accuracy of the data provided by Pencil Wrench.
● Share specific feedback and case studies from manufacturers demonstrating the improvement in customer satisfaction and service quality.
● Discuss the origins of Pencil Wrench and its evolution over the years.
● Highlight the time-saving benefits of Pencil Wrench for technicians.
● Mention the partnerships with OEMs and the positive impact of Pencil Wrench on customer satisfaction and dealership efficiency.
● Tease the launch of a new product for service advisors.
Joe McCue:
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