Kevin Reynolds, Radiology Technologist and Senior Clinical Quality Manager, and Liz Trumble, Lean Six Sigma Black Belt with the Center for Innovation and Transformational Change, from UMass Memorial Health discuss their improvement work on patient discharge barriers. For additional information, see their recently published white paper "Discharge Barriers Escalation (Radiology): Easy Access to Information and EHR Messaging Platform Reduce Discharge Delays" on createvalue.org under Resources and White Papers.