Nobody is immune from stress. (If you are, then please tell us your secrets).

Everyone experiences life in different ways so everyone has things that stress them that may not be obvious or logical to you. 

As lactation consultants, sometimes we have to get creative in how we communicate with families.

In this episode, we're talking about ways families might be stressed and how can we help them work through that stress.

We are giving you our tips and tricks that we use in our private practice so you can have a better connection with the families you work with.

“We do have to be creative in modifying how we're communicating with families to recognize when what we're saying isn't landing with them.”

In this episode, we will cover:

• Getting creative with how you communicate with families (6:18)
• The importance of having an attitude of agreement with your clients (10:38)
• Why getting curious can help the families you work with (13:09)
• Using yes and language (15:38)

Like this episode? Want more?

The LBC podcast is ALWAYS free, thanks to contributions from supporters. 

Every contributed dollar counts and so do our contributors — as a thank-you gift to our top-tier members, we offer monthly LIVE Deeper Dive sessions with experts and access to all previous Deeper Dive sessions — check out our upcoming Deeper Dives and become a member! 

Links and Resources

• Check out the Clinical Complexities and Supplementation Conference: https://paperlesslactation.com/supplementing-babies
• Subscribe to the Deeper Dive Membership: https://learn.paperlesslactation.com/subscription/deeper-dive-membership
• Join our Deeper Dive into Educating Families about Bottles with Rachel O'Brien MA, IBCLC on May 11, 2002: http://lactationbusinesscoaching.com/
• Have an idea for a podcast episode or a Deeper Dive? Let us know! https://learn.paperlesslactation.com/form/collaborate

If you like what you heard today, please follow us on Facebook and Instagram and leave us a review on iTunes. 

About Us

Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.

Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City and the creator of the Lactation Consultant Private Practice Toolkit.