A great practice culture doesn't just happen — it all starts with leadership. But what does it mean to be a strong leader? Who can become one? How do you do it? To answer these questions, Kirk Behrendt brings back Miranda Beeson and Adriana Booth, two of ACT’s amazing coaches, so you can improve your practice culture and enjoy being at work. When leaders get better, practices get better! To become the leader you deserve to be, listen to Episode 746 of The Best Practices Show!

Learn More About Miranda & Adriana:

• Send Miranda an email: [email protected] 
• Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdental
• Send Adriana an email: [email protected] 
• Join Adriana on Facebook: https://www.facebook.com/adriana.booth
• Follow Adriana on Instagram: https://www.instagram.com/adrimarieb
• Send Gina an email: [email protected] 

More Helpful Links for a Better Practice & a Better Life:

• Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
• Join The Best Practices Association: https://www.actdental.com/bpa
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• See the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/event
• Get The Best Practices Magazine for free: https://www.actdental.com/magazine
• Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218

Episode Resources:

• Watch the entire webinar here: https://www.actdental.com/115
• Watch the video version of Episode 746: https://www.youtube.com/@actdental/videos
• Read The Work of Leaders by Julie Straw, Mark Scullard, Susie Kukkonen,, and Barry Davis: https://bookshop.org/p/books/the-work-of-leaders-julie-straw/11221614?ean=9781118636534
• Read Primal Leadership by Daniel Goleman, Richard E. Boyatzis, and Annie McKee: https://bookshop.org/p/books/primal-leadership-unleashing-the-power-of-emotional-intelligence-richard-e-boyatzis/9050044?ean=9781422168035
• Read Difficult Conversations Don't Have to Be Difficult by Amy P. Kelly and Jon Gordon.: https://bookshop.org/p/books/difficult-conversations-don-t-have-to-be-difficult-amy-p-kelly/18963080?ean=9781394187171

Main Takeaways:

• Understand the six leadership styles and identify the type of leader you are.
• Championing culture is the most important thing you will do as a leader.
• Develop emotional intelligence, self-awareness, and social awareness.
• Core values is also critical to having a great culture in your practice.
• Be aware of negative emotions and find ways to regulate them.
• Work on these soft skills like you do with your clinical skills.
• CE and equipment will only take your practice so far.
• Everyone is a leader in the practice.
• Leadership is a learned skill.
• Practice mindfulness.

Snippets:

0:00 Introduction.

1:33 About ACT’s TTT and BPA.

7:01 Culture, explained.

10:09 Leadership, explained.

12:20 Who is considered a leader?

14:31 Intentionally champion positive culture.

19:36 Create vision and alignment.

21:50 What type of leader are you?

23:01 CE alone won't get you very far.

25:21 Six leadership styles: The visionary.

28:26 Six leadership styles: Coaching.

29:55 Six leadership styles: Affiliative.

31:18 Six leadership styles: Democratic.

33:03 Six leadership styles: Pace setting.

35:51 Six leadership styles: Commanding.

38:51 What would your team say is your leadership style?

39:21 IQ versus EQ.

40:19 Emotional intelligence and self-awareness, explained.

45:39 Find ways to regulate your emotions.

51:22 Develop self-awareness and social awareness.

54:11 Ways to improve self-awareness.

58:43 Final thoughts.

Miranda Beeson, MS, BSDH Bio:

Miranda Beeson, MS, BSDH, has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.

Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach.

Adriana Booth, BS, RDH Bio:

Adriana Booth is a Lead Practice Coach who partners with dentists and their teams to cultivate leadership skills, build practice growth, and streamline business practices. After spending nearly two decades in the dental industry working with top-notch dental teams, Adriana came to ACT to share her passion for professional growth, high-level training, and systems creation with our clients. As a dental hygienist with a love for continuing education and personal growth, helping a practice become successful is at the heart of her passion for dentistry.

Adriana has a B.S. in Dental Hygiene from West Liberty University/O’Hehir University. By being involved in several Columbus, Ohio, study clubs, Adriana maintains strong relationships within her local dental community. She enjoys a variety of fitness activities, family time, good books, and at the top of her list, her fur babies.