Key Learning Points:

• The International Standardisation Organisation defines user experience as "a person's perceptions and responses that result from the use and anticipated use of a product, system or service."
• UX is so important that you shouldn't put it on the shoulders of just the designer
• The main thing about UX design is that it's USER experience, NOT YOUR experience
• A good UX designer considers the technical feasibility of a design and understands engineering concepts
• UX designers question founders and Product Managers and conduct usability studies and user interviews

Resources mentioned in this episode:

• Forbes: What User Experience Designers Do And How To Become One
• Tech for Non-Techies membership
• The Design of Every Day Things by Donald Norman
• A Project Guide to UX Design: For user experience designers in the field or in the making
• Apple's Human Interface Guidelines
• Google Developer Guidelines: Design for Android

Say hi to Sophia on Twitter