Tech for Non-Techies

Tech for Non-Techies

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Tech for Non-Techies episodes

  • 328. Why AI makes people more productive, but companies aren't getting ROI

    You're more productive with AI: your presentation gets done quickly (and it looks pretty too!).

    But then it gets stuck on your boss's desk or your client's inbox. Nothing moves.

    Even though they use AI too!

    Sound familiar?

    Research from Stripe Economics shows that AI has raised our individual productivity, but the efficiency of the wider economy has stalled.

    This episode is about why that happens, and what to change in your organisation so your AI investment turns into real results.

    In this episode:

    • Why dropping AI into a broken process just moves the bottleneck, usually into someone's inbox
    • What the companies getting real value from AI did differently
    • A simple way to move towards AI ROI this week
    • Why fixing this is a product thinking skill, and how it makes you the person who bridges the gap

    This episode is for you if:

    • You use AI every day but don't feel your team or company moving any faster
    • You're a leader whose CFO is asking where the return on AI spend is
    • You advise or sell to organisations and want to show clients where the value is

    Resources mentioned in this episode:

    • Alice Labs: AI Implementation Case Studies: Real Enterprise Results 2026
    • Goat: Does AI Increase Productivity? Unpacking the Impact of Artificial Intelligence
    • Stripe Economics: AI and productivity - The story in the data so far (briefly)

    Timestamps:

    • 00:00 – Why AI tools aren't making organizations faster
    • 01:12 – Halloween update and intro to today's topic
    • 02:12 – Stripe Economics data on US productivity since 2022
    • 06:54 – Why organizations treat AI like plug-and-play software
    • 09:18 – McKinsey: what high AI performers do differently
    • 10:50 – Why change management matters more than AI spend
    • 11:44 – 3 practical steps to fix your AI bottlenecks
    • 14:46 – Why asynchronous workflows reduce bottlenecks
    • 16:32 – Why process redesign is the real innovator identity

    Follow and Review:

    We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop an honest review on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Listen to our podcast on:

    • Apple
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    • YouTube
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    Connect with Sophia Matveeva on LinkedIn: https://www.linkedin.com/in/sophia-matveeva-556365a/?isSelfProfile=true

    Transcript: https://www.techfornontechies.co/blog/328-why-ai-makes-people-more-productive-but-companies-aren-t-getting-roi

    21 min
  • 327. Co-founder or catastrophe? How to get the relationship right from the start

    Co-founder conflict is one of the top reasons startups fail. And even when it does not kill the company, it can put it at serious risk, distract from building, and make founders miserable in the process.

    This episode is for anyone working with tech startups — as a founder, team member, investor or advisor.

    It is especially relevant if you are a non-technical founder trying to figure out who to build with and how.

    You'll learn from Alisa Cohn - one of the world's leading startup coaches. She has coached founders at companies including Etsy, Venmo and Tory Burch, is the author of From Startup to Grown Up.

    Listen to this episode to learn:

    • The red flags that tell you a potential co-founder is not actually committed to your venture
    • Whether you actually need a co-founder at all — or whether a senior hire with equity might serve you better
    • The co-founder prenup — the questions you must work through before you formalise anything
    • The single most important thing you can do to stop small resentments becoming company-destroying conflicts

    Free personal brand strategy session: 2/10 free spots remain at the time of recording!

    If you want to work through how to position yourself as a credible, visible innovator — the kind that attracts the right co-founders, investors and clients — book yours now.

    Book here: https://calendly.com/sophia-matveeva/personal-brand-discovery

    Timestamps:

    • 00:00 – Why co-founder conflict causes startup failure
    • 02:02 – 2 free personal brand strategy sessions left
    • 05:02 – Meet Alisa Cohn, top startup coach
    • 05:40 – Technical vs. non-technical founder mindsets
    • 10:15 – Do successful founders need to be young?
    • 11:50 – How to find the right co-founder
    • 14:46 – Co-founder vs. early employee: what's the difference?
    • 20:08 – Why desperation leads to bad co-founder decisions
    • 23:52 – How to build a healthy co-founder relationship
    • 32:08 – Advice for non-technical founders in the age of AI

    Follow and Review:

    We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop an honest review on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Listen to our podcast on:

    • Apple
    • Spotify
    • YouTube
    • Audible
    • Pandora

    Connect with Sophia Matveeva on LinkedIn: https://www.linkedin.com/in/sophia-matveeva-556365a/?isSelfProfile=true

    Transcript: https://www.techfornontechies.co/blog/327-co-founder-or-catastrophe-how-to-get-the-relationship-right-from-the-start

    35 min
  • 326. The innovator identity: why you need the reputation before you get the opportunity

    Today, in the age of AI, execution is easy.

    Anyone can write code, produce a report, or generate a LinkedIn post.

    What AI cannot do is imagine what does not yet exist, spot opportunities others have missed, or combine ideas in a new way.

    That is the innovator identity.

    And it is now the most valuable thing a knowledge worker can be known for.

    In this episode:

    • Why you cannot wait until you have done something innovative before claiming the innovator identity — and why that thinking will cost you
    • Why being seen as an innovator is a pricing strategy, i.e. it means you get paid more
    • Why the innovator identity is the only professional positioning that is genuinely defensible in the long term

    This episode is for you if:

    • You are a founder, executive or ambitious professional who wants to be known for your thinking, not just your output
    • You want to attract better opportunities, higher fees and more interesting work
    • You are ready to claim the innovator identity deliberately — not wait for someone else to give it to you

    Free personal brand strategy session:

    Book a free one-on-one session to figure out exactly how to position yourself as an innovator in your specific field.

    [Book your session here]. ONLY 4 SPOTS LEFT.

    Timestamps:

    • 00:00 – Why innovators earn more than executors
    • 01:35 – Why this episode ties the personal brand series together
    • 02:24 – 4 free personal brand strategy sessions left
    • 05:11 – Myth: you need to earn the innovator title first
    • 09:36 – Why innovators get paid more in the age of AI
    • 11:51 – Why AI-generated content damages your reputation
    • 13:30 – How to lead conversations like an innovator
    • 15:59 – How to capture value without sounding whiny
    • 16:34 – Recap: building your innovator reputation

    Follow and Review:

    We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop an honest review on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Listen to our podcast on:

    • Apple
    • Spotify
    • YouTube
    • Audible
    • Pandora

    Connect with me on LinkedIn: https://www.linkedin.com/in/sophia-matveeva-556365a/?isSelfProfile=true

    Transcript: https://www.techfornontechies.co/blog/326-the-innovator-identity-why-you-need-the-reputation-before-you-get-the-opportunity

    18 min
  • 325. How to get paid more [TFNT classic]

    Too many smart, hardworking professionals focus on creating value, but never capture it.

    They take on more responsibility, lead bigger projects, deliver real results — and somehow end up getting paid the same.

    This is one of the most popular episodes in the Tech for Non-Techies back catalogue, and the timing could not be more relevant.

    It is Q4.

    Promotion decisions are being made right now. Budgets are being signed off.

    Whether you are running a business, looking for your next role, or want to get paid more in the job you are already in — this episode is for you.

    In this episode:

    • The exact approach one client used to get a 35% pay rise — with no threats, no drama, and no mention of leaving
    • Why talking about fairness and extra hours will never get you paid more — and what to do instead
    • Why being perceived as a victim is the most expensive career mistake you can make
    • How to align your value to what the budget holder actually cares about

    This episode is for you if:

    • You are doing more work than your compensation reflects
    • You are leading a transformation or innovation project that has grown way beyond its original scope
    • You want to negotiate better without damaging the relationship

    Free personal brand strategy session:

    This month only, I am offering 10 free brand strategy sessions.

    We will diagnose exactly what you need right now — whether that is getting discovered by the right people or capturing the value you already create.

    At the time of recording, 2 sessions have already been booked, so only 8 are left.

    Book your session here

    Timestamps:

    • 00:00 – How to get a 35% pay rise without negotiating
    • 02:18 – Free personal brand strategy sessions this month
    • 04:43 – Case study: a project that ballooned out of scope
    • 07:04 – Why digital transformation projects often fail
    • 09:24 – Why complaining to your boss backfires
    • 11:47 – How to quantify the value you've created
    • 14:11 – The real reason David got his pay rise

    Follow and Review:

    We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop an honest review on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Listen to our podcast on:

    • Apple
    • Spotify
    • YouTube
    • Audible
    • Pandora

    Transcript: https://www.techfornontechies.co/blog/325-how-to-get-paid-more-tfnt-classic

    16 min
  • 324. Are you the expert Claude recommends? How to stand out in the age of AI

    Q4 is here. This is when budgets get signed off and promotions get decided.

    The opportunities won't necessarily go to the smartest or most hard working people in the room.

    They will go to the most visible.

    This episode is about how to be that person — without making daily LinkedIn content, without a PR agency, and without becoming someone you are not.

    Listen to learn:

    • How to stand out now that everyone can create content with AI
    • How to be on the list of experts that AI recommends (because people aren't going to Google search to find out anymore)
    • The one thing that makes you look credible to both humans and LLMs (it's not your LinkedIn follower count)

    This episode is for you if:

    • You are a founder, executive or ambitious professional who knows they are good at what they do — but the right people do not know it yet
    • You want opportunities to come to you instead of chasing them
    • You want to charge more, negotiate better and be taken more seriously — without cold pitching

    Free class — next Monday: Smart, skilled and invisible: how to get seen by the people who decide your career.

    Register here: https://www.techfornontechies.co/smart-skilled-and-invisible

    Timestamps:

    • 00:00 – How visibility earns $500/hour consulting gigs
    • 01:21 – Why Q4 is the best time to get noticed
    • 02:21 – How content built Sophia's global business
    • 03:35 – Client case study: $500/hour from LinkedIn posts
    • 06:03 – Free class: how to get seen by decision-makers
    • 07:03 – Why AI-generated content hurts your personal brand
    • 09:26 – How to stand out from AI slop on LinkedIn
    • 10:26 – Getting recommended by ChatGPT and other AI tools
    • 11:51 – How to get featured in industry publications

    Follow and Review:

    We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop an honest review on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Listen to our podcast on:

    • Apple
    • Spotify
    • YouTube
    • Audible
    • Pandora

    Transcript: https://www.techfornontechies.co/blog/324-are-you-the-expert-claude-recommends-how-to-stand-out-in-the-age-of-ai

    14 min
  • 323. The grown up side of crypto: how JP Morgan, Visa and Mastercard are using blockchain to reshape global finance

    Crypto has grown up.

    It's now no longer just about overnight millionaires and meme coins. It is now how the largest corporations do business.

    JP Morgan has processed over $5 trillion through its blockchain division, even though Jamie Dimon famously hated crypto a decade ago. Visa, Mastercard, Fidelity and BNY Mellon are all in now too.

    This episode is about the grown up side of crypto — where nobody goes to jail or becomes a millionaire overnight — and why it matters to you as a business leader even if you have no intention of buying a single coin.

    Listen to learn:

    • Why JP Morgan, which famously hated crypto, now has three major blockchain divisions handling over $5 trillion in transactions
    • The difference between the silly end of crypto and the serious end — and why the serious end is reshaping global finance
    • What tokenisation actually means in plain English — and why major asset managers are paying attention
    • How corporates are using blockchain to make international payments faster, cheaper and more reliable
    • What size of company should be thinking about this — and the specific use cases worth exploring now

    This episode is for you if:

    • You are a business leader who wants to understand what crypto actually means for your industry — beyond the headlines
    • You work in finance, treasury or payments and want to understand what is coming
    • You are a founder or investor who wants to know where the serious institutional money is going

    Vanessa's book: Digital Assets and Crypto for Investors — available now from Wiley

    Free masterclass — 12 October: Smart, skilled and invisible: how to get seen by the people who decide your career.

    Timestamps:

    • 00:00 – JP Morgan's $5 trillion crypto blockchain business
    • 01:26 – Free class: how to get seen in your career
    • 03:33 – Meet Vanessa Grellet, crypto and blockchain expert
    • 05:08 – Why JP Morgan built its own crypto coin
    • 09:10 – Do companies like Coca-Cola use blockchain too?
    • 10:49 – Public vs. private blockchain networks explained
    • 13:13 – What is the Melania meme coin, really?
    • 16:02 – How companies custody digital assets and crypto
    • 17:05 – How gold gets tokenized on the blockchain
    • 22:29 – Is crypto right for your company's size?
    • 25:53 – Real use cases: crypto for global payroll and payments
    • 29:29 – Vanessa's new book on crypto investing

    Follow and Review:

    We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop an honest review on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Listen to our podcast on:

    • Apple
    • Spotify
    • YouTube
    • Audible
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    Transcript: https://www.techfornontechies.co/blog/323-the-grown-up-side-of-crypto-how-JP-Morgan-Visa-and-Mastercard-are-using-blockchain-to-reshape-global-finance

    31 min
  • 322. How much does it cost to build an app? And other questions non-technical founders are afraid to ask

    How much does it cost to build an app?

    Is my agency ripping me off?

    How do I know if what they built is any good?

    Am I being too demanding — or not demanding enough?

    Every non-technical founder is terrified when they start working with developers. If you don't have a background in tech, you don't know what you don't know and asking AI can spin you down a rabbit hole.

    My guest this week has spent years on the other side of that conversation.

    He knows what founders get wrong, what agencies hide, and what it actually costs to build a product.

    Vuk Nikolic leads Hurricane Studio — a development team that specialises in working with non-technical founders.

    Hurricane Studio is also the first ever sponsor of this podcast!

    In the intro I explain exactly how we vetted them — because the process gives you a glimpse of how to choose a development partner yourself.

    Listen to learn:

    • How much it actually costs to build an MVP — with real budget brackets for three different types of product
    • The single biggest red flag when evaluating a development agency
    • How to tell if your Lovable or no-code prototype is ready for real users
    • Why most projects fail because of communication, not technology — and the specific questions to ask before you sign anything

    This episode is for you if:

    • You are a non-technical founder who is about to hire developers for the first time
    • You already have a development partner and want to know if they are the right one
    • You have built something with a no-code tool and want to know what to do next

    FREE GUIDE for non-technical founders: Hurricane Studio's Storm Survival guide

    Book a call with Hurricane to discuss how to build your venture: https://hurricane.studio/

    Timestamps:

    • 00:00 – The most expensive mistake in hiring developers
    • 00:20 – Introducing Hurricane Studios, first podcast sponsor
    • 03:56 – How to spot red flags in your development team
    • 06:47 – Signs your outsourced developers aren't being honest
    • 10:34 – How to track progress when you can't read code
    • 13:55 – Understanding feature trade-offs with developers
    • 16:28 – How much it costs to build an MVP
    • 19:48 – Why MVP launch dates always slip
    • 22:27 – How to reduce your development budget
    • 27:29 – Case study: taking a Lovable prototype to production
    • 32:46 – The #1 sign of a trustworthy development partner

    Follow and Review:

    We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop an honest review on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Listen to our podcast on:

    • Apple
    • Spotify
    • YouTube
    • Audible
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    Transcript: https://www.techfornontechies.co/blog/322-how-much-does-it-cost-to-build-an-app-and-other-questions-non-technical-founders-are-afraid-to-ask

    37 min
  • 321. Why 80% of AI projects fail — and it's not the AI's fault

    Contrast two AI projects.

    One cost $600,000 to build, $500,000 per year to maintain and was shut down as functionally unusable.

    The other cut energy waste, reduced equipment damage, and returned 35.8% on investment.

    Same tech. Different outcomes.

    The difference had nothing to do with the AI — and everything with how the project was set up and managed.

    In this episode:

    • The New York City AI chatbot that confidently told people to break the law
    • The Korean steel plant that used AI to solve one specific measurable problem — and returned 35.8% on its investment
    • The five reasons AI transformations fail and how to avoid every one of them
    • Why AI is execution and product thinking is judgment — and why you cannot out-execute a wrong decision

    This episode is for you if:

    • You are a business or political leader with an AI budget and want to make sure it is not wasted
    • You are a corporate innovator trying to make the case for an AI initiative internally
    • You want a clear framework for evaluating AI projects before you commit to them

    Timestamps:

    • 00:00 – The $600K AI chatbot that failed vs. the AI that worked
    • 02:11 – NYC's government AI chatbot disaster
    • 07:01 – Korean steel company's successful AI project
    • 09:23 – Why the steel company's AI project succeeded
    • 10:45 – Why 80% of enterprise AI projects fail (RAND research)
    • 11:45 – 5 reasons AI transformation projects fail
    • 14:06 – 2 solutions to fix failing AI initiatives
    • 15:12 – Why product thinking matters more than AI technology

    Follow and Review:

    We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop an honest review on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Listen to our podcast on:

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    • Spotify
    • YouTube
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    Transcript: https://www.techfornontechies.co/blog/321-why-80-of-ai-projects-fail-and-it-s-not-the-ai-s-fault-2

    17 min
  • 320. Calendly: the $3bn non-technical founder success story

    Tope Awotona had no co-founder, no coding ability, and three failed startups behind him. None of that stopped him — today, Calendly is worth $3 billion, used by over 20 million people in 230+ countries, and adopted by 86% of the Fortune 500.

    In this episode, I break down exactly how a non-technical founder built one of the most capital-efficient startup success stories of the last decade — and what you can actually steal from his playbook.

    What you'll learn:

    • How he chose the idea that finally worked, after two failures
    • How he built a $3 billion company completely alone, with no co-founder, ever
    • How to tell if a development team actually believes in your product, not just your budget
    • How running out of money by accident became Calendly's biggest growth engine

    Want to build a tech venture as a non-technical founder?

    Our Non-Technical Founders' Product Accelerator program is for you.

    People have used it to build apps and platforms, raise funding and completely change their careers.

    Timestamps:

    • 00:00 – How Calendly's founder ran out of money by accident
    • 02:23 – Listener shoutout and podcast review
    • 03:04 – Meet Tope Awotona, Calendly's non-technical founder
    • 04:43 – Calendly's $3 billion growth story
    • 07:05 – Why sales, not coding, built Calendly
    • 09:21 – The 3 failed startups before Calendly
    • 11:39 – Why Calendly had no technical co-founder
    • 14:06 – Paying $200K to outsourced developers
    • 16:29 – How Calendly went viral by accident
    • 21:18 – Fundraising only after proving traction
    • 25:26 – 6 lessons for non-technical founders

    Follow and Review:

    We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop an honest review on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Listen to our podcast on:

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    Transcript: https://www.techfornontechies.co/blog/320-calendly-the-$3bn-non-technical-founder-success-story

    27 min
  • 319. Your judgment is your most valuable asset. Are you losing it to AI?

    A financial analyst spots something wrong with a deal. He writes up his dissent.

    But the AI disagreed. The investment committee spent 90 seconds discussing his objection, and went with the AI score.

    A year later, the analyst stopped writing dissents entirely — what's the point?

    This story is from finance. But the pattern is emerging everywhere — in law firms, in startups, in any organisation where AI is now in the room when decisions get made.

    This episode is about what to do about it.

    You will hear from Rana Gujral, the author of the AI Instinct: The Future of Humans and Machine Decision Making

    Throughout his career, Rana has founded and exited a machine learning SaaS company, led major technology transformations, and built AI systems deployed across industries ranging from financial services to defence.

    Listen to this episode to learn:

    • Why the biggest AI risk is not that it gets things wrong — it is that it gets things right in exactly the same way as everyone else
    • How to tell whether AI is augmenting your thinking or replacing it — and the two tests that reveal the difference
    • What happens to junior talent in law firms and startups when AI takes over the work that builds judgment
    • The one practical step you can take this week to make sure you are still actually thinking — not just ratifying what the machine already decided

    Timestamps:

    • 00:00 – Why AI scoring is silencing human dissent
    • 00:49 – Welcome and back-to-school business energy
    • 05:14 – How one bad AI-backed VC deal got approved
    • 07:32 – How leaders can protect employee judgment from AI
    • 10:24 – Why human intuition still beats AI scores
    • 13:59 – The hidden risk of AI in law firms and junior lawyers
    • 17:47 – Is AI augmenting or replacing your team's thinking?
    • 20:39 – How to rebuild independent thinking after relying on AI
    • 22:27 – Rana Gujral on his new book, The AI Instinct

    Follow and Review:

    We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop an honest review on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Listen to our podcast on:

    • Apple
    • Spotify
    • YouTube
    • Audible
    • Pandora

    Transcript: https://www.techfornontechies.co/blog/319-your-judgment-is-your-most-valuable-asset-are-you-losing-it-to-ai

    26 min

About Tech for Non-Techies

From the publisher's feed

If you want to build new things and be known as the innovator in the room — this is your show.

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