825: 5 Ways to Reduce Burnout by Empowering Your Team – Heather Crockett

You can't run a practice on your own. That's why you have a team! But are you letting them help you run your business? If you think you've got to do it all, keep listening! Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share five steps to help you empower your team members, reduce burnout, and transform your practice. To learn how to trust the people who want to help you, listen to Episode 825 of The Best Practices Show!

Learn More About Heather:

• Send Heather an email: [email protected] 
• Join Heather on Facebook: https://www.facebook.com/heather.r.crockett
• Follow Heather on ACT’s Instagram: https://www.instagram.com/actdental
• Send Gina an email for ACT’s free tools and resources: [email protected] 

More Helpful Links for a Better Practice & a Better Life:

• Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
• Join The Best Practices Association: https://www.actdental.com/bpa
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• See the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/event
• Get The Best Practices Magazine for free: https://www.actdental.com/magazine
• Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218

Episode Resources:

• Watch the video version of Episode 825: https://www.youtube.com/@actdental/videos
• Read Traction by Gino Wickman: https://benbellabooks.com/shop/traction
• Download EOS’s free Delegate and Elevate tool: https://www.eosworldwide.com/delegate-and-elevate-tool-download

Main Takeaways:

• Achieve true alignment with your team. Define your core values and core purpose.
• Delegate what you don't have to do or don't want to do. Your team wants to help.
• Clearly define who does what. Create a Function Accountability Chart.
• Determine whether you have the right people in the right seats.
• Measure your success so you know what is working or not.
• Be your team’s coach, not their micromanaging boss.
• You can't run your business all on your own!

Snippets:

0:00 Introduction.

1:50 Why this is an important topic.

5:01 Start with alignment.

8:38 Delegate what you can.

11:29 The Traction delegation system, explained.

17:31 Clearly define who does what.

21:41 Use the Right People, Right Seat Scorecard.

26:21 Measure your success.

32:47 Final thoughts.

Heather Crockett Bio:

Heather Crockett is a Lead Practice Coach who finds joy in not only improving practices but improving the lives of those she coaches as well. With over 20 years of combined experience in assisting, office management, and clinical dental hygiene, her awareness supports many aspects of the practice setting.

Heather received her dental hygiene degree from the Utah College of Dental Hygiene in 2008. Networking in the dental community comes easy to her, and she loves to connect with like-minded colleagues on social media. Heather enjoys both attending and presenting continuing education to expand her knowledge and learn from her friends and colleagues.

She enjoys hanging out with her husband, three sons, and their dog, Moki, scrolling through social media, watching football, and traveling.