The Hidden Reason Your Clients Don’t Feel Fully Taken Care Of

Even the most talented designers can unintentionally miss the small-but-critical details that shape how clients feel throughout (and especially at the end of) a project. And let’s be honest: clients remember the final 10% more than the first 90%.

In today’s episode, we’re diving into the quiet gap in most design businesses — the part that turns even the most beautiful projects into stressful, confusing experiences for clients.

We’ll talk about install-day chaos, missing FF&E clarity, post-project confusion, and the lack of a true care system that guides clients after the reveal.

If you want smoother installs, calm clients, and a luxury experience from start to finish, this episode is your starting point.

💡 Mentioned Resources

Want to elevate your client experience with done-for-you tools?
 Here are the resources mentioned in today’s conversation:

Client Care Manual + FF&E Schedule + Install Day Guide (regular price):
👉 https://www.mcclainmethod.com/offers/PE6w4g74/checkout

Designer On Demand Workshop + Workbook (regular price):
👉 https://www.mcclainmethod.com/offers/jEyXLVKF/checkout

🖤 Black Friday: The Designer Edition (Nov 24–28, 2025 only)

During Black Friday week, these tools — and more — will be available at special one-day-only pricing.
 This page is live only during November 24–28, 2025 and will deactivate after:

👉 https://www.mcclainmethod.com/black_friday

If you’re ready to make your client experience feel elevated, organized, and unmistakably professional, this episode will give you the clarity to get started — and the tools to take it further.

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