Ask yourself this: would you want to work for you? If you answered no or maybe, keep listening! To help you become a magnetic and influential leader that makes people stay, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share four key elements to building a great, loyal team that never wants to leave. To learn how to be a leader that people want to follow, listen to Episode 854 of The Best Practices Show!

Learn More About Miranda:

• Send Miranda an email: [email protected] 
• Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdental
• Send Gina an email: [email protected] 

More Helpful Links for a Better Practice & a Better Life:

• Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
• Join The Best Practices Association: https://www.actdental.com/bpa
• Download ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360
• Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_US
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• See the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/event
• Get The Best Practices Magazine for free: https://www.actdental.com/magazine
• Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218

Episode Resources:

• Watch the video version of Episode 854: https://www.youtube.com/@actdental/videos
• Register for ACT’s To The Top Study Club (April 11, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-april-11-2025-ttt-study-club-tickets-1012966789937
• Register for ACT’s To The Top Study Club (July 25, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-july-25-2025-ttt-study-club-tickets-1205497959849
• Read Traction by Gino Wickman: https://benbellabooks.com/shop/traction
• Read Primal Leadership by Daniel Goleman, Richard E. Boyatzis, and Annie McKee: https://bookshop.org/p/books/primal-leadership-unleashing-the-power-of-emotional-intelligence-richard-e-boyatzis/9050044?ean=9781422168035
• Read Radical Candor by Kim Scott: https://www.radicalcandor.com/the-book
• Read Chasing Failure by Ryan Leak: https://bookshop.org/p/books/chasing-failure-how-falling-short-sets-you-up-for-success-ryan-leak/18543253?ean=9780785261605&next=t&next=t
• Read Leveling Up by Ryan Leak: https://bookshop.org/p/books/leveling-up-12-questions-to-elevate-your-personal-and-professional-development-ryan-leak/18378035?ean=9780785240990&next=t&next=t
• Listen to The Andy Stanley Leadership Podcast: https://andystanley.com/podcast

Main Takeaways:

• Be clear about your vision and expectations. People stay when they are inspired.
• What you tolerate becomes your culture. Be intentional about what you promote.
• People will leave when they don't feel seen, heard, valued, and respected.
• Recognize your own energy. Are you inspiring or exhausting your team?
• Model positivity. People want to work where they feel safe and good.
• Support your team’s growth. People will stay where they can grow.
• Try a “stay” interview for insight into what will make people stay.
• Train yourself to say thank you. Always show gratitude.

Snippets:

0:00 Introduction.

1:07 Why this is an important topic.

5:28 The leader sets the tone.

10:15 What you tolerate, you promote.

12:19 Clarity is key.

14:44 Be the chief repeating officer.

16:36 Trust is the foundation of all.

20:31 The importance of one-on-one check-ins.

26:00 Feedback is a tool for growth, not a weapon.

29:19 Support your team members’ growth.

40:11 Emit positive energy.

49:25 Final takeaways.

Miranda Beeson, MS, BSDH Bio:

Miranda Beeson has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.

Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach.