Every cleaning business owner hits this breaking point — when you’re juggling every email, call, quote, and cleaning, wondering how much longer you can keep your sh*t together. In this episode, Stephanie breaks down how she transitioned from doing everything herself at Serene Clean to building a reliable, well-trained admin team that keeps operations running smoothly (even when things go wrong).

📌 What You’ll Learn:

— Why your first office hire shouldn’t be full-time

— How to transition a cleaner into an admin role (without overwhelming them)

— How to decide what to delegate first

— The most common mistakes business owners make when hiring admin help

— How Serene Clean structures its daily operations and priorities

— Tips for building a “buffer” between you and the field

— How to create trust, accountability, and systems that actually work

🧰 Resources Mentioned:

— Trainual (Train Now) — SOP documentation & onboarding: https://trainual.com/newhome

— ZenMaid Scheduling Software: https://get.zenmaid.com

— ZenMaid Mastermind Facebook Group (Free): https://www.facebook.com/groups/zenmaidmastermind

— Book: Buy Back Your Time by Dan Martell

— Book: The Ultimate Sales Machine by Chet Holmes

👉 Try ZenMaid free for 14 days: https://get.zenmaid.com

📞 Book a Consulting Call with Stephanie: https://serene-clean.com/consulting-services/

 

🎙️ Listen to the Podcast:

🎧 Spotify: (link)

🎧 Apple Podcasts: (link)

📖 Read the full transcript: https://www.zenmaid.com/magazine/how-to-delegate-without-losing-control-of-your-cleaning-business/