Even the best-run service companies face constant problems, and that’s normal! Every problem in your business falls into one of three buckets — Supply (staffing), Demand (leads/sales), or Operations (everything else) — and in this episode of Filthy Rich Cleaners, Stephanie talks about how she's learned to quickly diagnose issues and move forward without the overwhelm.

📌 What You’ll Learn:

— The 3-bucket framework to categorize every problem: Supply, Demand, Operations

— How to use the “If we had 50 employees tomorrow, what would break?” thought experiment

— When you should mitigate vs. eradicate a recurring problem

— Practical ways to avoid analysis paralysis when making your first W-2 hire

— Where to look first if quality slips during growth (training, QC, SOPs, delegation)

— Simple workload wins: automation (reminders, follow-ups) and eliminating time sinks (e.g., unnecessary in-person walkthroughs)

— Planning for the inevitable (like call-outs or schedule gaps) so they’re speed bumps, not crises

Resources Mentioned:

— ZenMaid Scheduling Software: https://get.zenmaid.com

— ZenMaid Mastermind Facebook Group (free): https://www.facebook.com/groups/zenmaidmastermind

— ChatGPT (for step-by-step state hiring setup prompts): https://chatgpt.com/

👉 Try ZenMaid free for 14 days: https://get.zenmaid.com

📞 Book a Consulting Call with Stephanie: https://serene-clean.com/consulting-services/

 

🎙️ Listen to the Podcast:

📖 Read the full transcript: (link)