Are we giving our customers an EXPERIENCE? As we move into 2022, our customers are seeking to be seen. They want more ease, more connection, attention, and more relatability. They want to gather again, take workshops, and laugh together. Don't we all!? Today's podcast episode discusses how you can customize and build loyal customers and level up some of the experiences inside your shop for your customers. Ways to really humanize your brand. I'm not saying we should reinvent the wheel, let's optimize the things you're already doing. Find those touchpoints within your business that you can enhance. Make sure your customers are getting what they want and what you WANT them to experience. It's time for you to be a customer of your own business so you can keep your customers loyal. Full show notes at <a href= "https://wendybatten.com/episode-90/">https://wendybatten.com/episode-90/</a>

Are we giving our customers an EXPERIENCE? As we move into 2022, our customers are seeking to be seen. They want more ease, more connection, attention, and more relatability. They want to gather again, take workshops, and laugh together. Don't we all!? Today's podcast episode discusses how you can customize and build loyal customers and level up some of the experiences inside your shop for your customers. Ways to really humanize your brand. I'm not saying we should reinvent the wheel, let's optimize the things you're already doing. Find those touchpoints within your business that you can enhance. Make sure your customers are getting what they want and what you WANT them to experience. It's time for you to be a customer of your own business so you can keep your customers loyal. Full show notes at https://wendybatten.com/episode-90/

Are we giving our customers an EXPERIENCE? As we move into 2022, our customers are seeking to be seen. They want more ease, more connection, attention, and more relatability. They want to gather again, take workshops, and laugh together. Don't we all!? Today's podcast episode discusses how you can customize and build loyal customers and level up some of the experiences inside your shop for your customers. Ways to really humanize your brand. I'm not saying we should reinvent the wheel, let's optimize the things you're already doing. Find those touchpoints within your business that you can enhance. Make sure your customers are getting what they want and what you WANT them to experience. It's time for you to be a customer of your own business so you can keep your customers loyal. Full show notes at <a href="https://wendybatten.com/episode-90/" rel="noopener noreferrer">https://wendybatten.com/episode-90/</a>

90. Retail Trends in 2022: Customer’s Expectations and Experience

How do I attract more customers to my store? How do I get more sales? How do I book out my shop's events and workshops? How do I do retail marketing and social media for my store? 
 
These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. 
 
In Creative Shop Talk, Wendy digs into the problems and solutions that "accidental shopkeepers" and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas.
 
Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and "winging" the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

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How do I attract more customers to my store? How do I get more sales? How do I book out my shop's events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that "accidental shopkeepers" and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and "winging" the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

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90. Retail Trends in 2022: Customer’s Expectations and Experience

90. Retail Trends in 2022: Customer’s Expectations and Experience

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