The legal industry is often guilty of siloing itself, and, thereby, neglects to consider how its service delivery could be measured in comparison to adjacent industries. Host Joe Patrice talks with Jack Newton and Kimberly Bennett about the importance of analyzing other industries’ approaches to business to strengthen your law firm and provide a better customer experience. 

Joe Patrice is a senior editor at Above the Law. 

Jack Newton is the CEO and co-founder of Clio.

Kimberly Bennett is the Co-Founder of Fidu, a client experience platform for delivering subscription legal services.

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