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![[Un]Churned – The No. 1 Podcast for Customer Retention](https://podcast-api-images.s3.amazonaws.com/corona/show/6015597/logo_300x300.jpeg)
Send Kristi, Jon, Mickey & Josh a message - https://www.speakpipe.com/UnchurnedPodcast
Watch the banter on YouTube - https://youtu.be/Y8B6do0iado
Tired of answering the same customer queries over and over again? How about cloning yourself?
Let's hear from our guest, Bethany Stachenfeld, Co-founder & CEO of Sendspark, about scaling personal touch with AI.
Timestamps
0:00 - Preview & BS
3:13 - Meet our Guest
4:23 - Sendspark
6:50 - Personal touch at scale with AI
14:01 - Drive behavior change - 3x engagement on your emails with video
23:41 - Future of AI Automation
25:25 - Adapt or Die
29:15 - check out
30:20 - CS over Sales?
36:03 - Leading a startup
37:50 - Let's wish Bethany a happy birthday
Sendspark is a platform that helps Customer Success (CS) and sales teams connect with customers using AI-personalized videos at scale
👉 Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter
👉 Sign up for UpdateAI - the only Zoom virtual assistant for customer-facing teams.
👉 Be the first to know when a new episode of Unchurned is dropped. Sign up for our newsletter at https://blog.update.ai/
👉 Josh would love to connect to hear your feedback & suggestions. Get in touch with him on Linkedin.
👉 Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter
By Gainsight5
9090 ratings
Send Kristi, Jon, Mickey & Josh a message - https://www.speakpipe.com/UnchurnedPodcast
Watch the banter on YouTube - https://youtu.be/Y8B6do0iado
Tired of answering the same customer queries over and over again? How about cloning yourself?
Let's hear from our guest, Bethany Stachenfeld, Co-founder & CEO of Sendspark, about scaling personal touch with AI.
Timestamps
0:00 - Preview & BS
3:13 - Meet our Guest
4:23 - Sendspark
6:50 - Personal touch at scale with AI
14:01 - Drive behavior change - 3x engagement on your emails with video
23:41 - Future of AI Automation
25:25 - Adapt or Die
29:15 - check out
30:20 - CS over Sales?
36:03 - Leading a startup
37:50 - Let's wish Bethany a happy birthday
Sendspark is a platform that helps Customer Success (CS) and sales teams connect with customers using AI-personalized videos at scale
👉 Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter
👉 Sign up for UpdateAI - the only Zoom virtual assistant for customer-facing teams.
👉 Be the first to know when a new episode of Unchurned is dropped. Sign up for our newsletter at https://blog.update.ai/
👉 Josh would love to connect to hear your feedback & suggestions. Get in touch with him on Linkedin.
👉 Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter

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