Adriana O'Kain, Partner, AI Strategy & Innovation Leader at Mercer, speaks with Jaymin Kim, Managing Director, Emerging Technologies, at Marsh, about the intersection of emerging technologies and risk management. They explore the various types of AI, the lessons learned from past technological revolutions, and the unique aspects of the current AI revolution. The conversation delves into how organizations can navigate workforce changes, balance speed and responsibility in AI projects, and the practical applications of generative AI in both professional and personal contexts.

In this episode of the AI Evolution Podcast, Mercer's Adriana O'Kain and Alex Zea discuss the evolving landscape of digital transformation, particularly in the context of HR. They explore the rapid pace of change driven by technology and AI, the concept of 'transformation as a service', and the importance of a mindset shift in organizations. Alex shares insights on leveraging technology and data analytics to drive transformation, while also reflecting on personal experiences using AI in everyday life, particularly in parenting decisions.

In this episode of the AI Evolution Podcast, Adriana O'Kain and Jess Von Bank discuss the evolving landscape of AI, focusing on the transition from generative AI to agentic AI. They delve into the pressing issue of the gender gap in AI, highlighting the underrepresentation of women in AI roles and the potential negative impacts on job displacement. The conversation emphasizes the importance of diverse representation in AI development and the need for organizations to foster trust and transparency. They also explore initiatives aimed at encouraging women to pursue careers in AI and the practical applications of generative AI in everyday life.

Takeaways

• AI is transitioning from generative to agentic AI.
• The gender gap in AI is projected to take 134 years to close.
• Women hold only 22% of positions in AI-related fields.
• Women are disproportionately affected by job displacement due to AI.
• Diverse representation in AI development is crucial for ethical outcomes.
• Organizations must prioritize trust and transparency in AI initiatives.
• Education and communication are key to overcoming fears about AI.
• There are positive movements and organizations supporting women in AI.
• Generative AI can assist in daily tasks and content creation.
• Designing AI with diverse perspectives leads to better outcomes.

In this episode of the AI Evolution Podcast, host Adriana O'Kain engages with experts Yvonne Sonsino, John Davies, and Kai Anderson to discuss the evolving landscape of globalization, supply chain resilience, and the role of AI in workforce management. The conversation highlights the challenges posed by demographic changes, the importance of transparency in supply chains, and innovative solutions that leverage AI technology to enhance operational efficiency and risk management. The experts share insights on how organizations can adapt to these changes and the personal applications of AI in their daily lives.

Takeaways

• Organizations need to revisit their assumptions about globalization.
• AI is crucial for balancing demographic changes and workforce needs.
• Supply chain complexity requires innovative technological solutions.
• Demographic changes are a significant pressure on labor markets.
• AI can enhance workforce management and operational efficiency.
• Real-time data can improve supply chain resilience.
• Companies must ensure good working conditions globally.
• Understanding supply chain risks is essential for business leaders.
• AI can help allocate skills and tasks effectively.
• Personal applications of AI can simplify daily challenges.

In this episode of the AI Evolution podcast, Adriana O'Kain speaks with Lisa Lyons about the transformative role of AI in the Middle East, particularly focusing on government initiatives, best practices in AI adoption, cultural factors influencing AI integration, and the impact of AI on jobs and skills. They also discuss personal experiences with generative AI tools and their potential to enhance productivity and creativity.

Takeaways

• Governments in the Middle East are leading AI initiatives.
• Saudi Arabia's Data and AI Authority is shaping the AI landscape.
• India has the highest global AI adoption rate at 83%.
• E& is pioneering AI projects with 900 initiatives underway.
• Cultural mindset is crucial for successful AI adoption.
• AI can enhance employee training and development.
• Understanding the 'why' behind AI is essential for organizations.
• Generative AI tools can simplify personal and professional tasks.
• Curiosity about AI drives higher adoption rates.
• AI avatars are being used for innovative training solutions.
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In this episode of the AI Evolution podcast, Adriana O'Kain and Ravin Jesuthasan discuss the transformative impact of AI on the workforce. They explore the shift from a technology-focused approach to a work-backwards strategy, emphasizing the importance of redesigning work to capture ROI. The conversation highlights the evolving role of HR in integrating AI solutions and the necessary mindset and skills for success in an AI-augmented world. Ravin shares insights on practical examples and the critical need for organizations to adapt to the changing landscape of work.

Takeaways

• Organizations must adopt a work-backwards approach to AI integration.
• Redesigning work can lead to significant ROI improvements.
• HR plays a crucial role in orchestrating AI and human collaboration.
• Mindset shifts are essential for embracing AI technologies.
• Skills development is critical for navigating the AI landscape.
• AI should be seen as a partner in the workforce, not just a tool.
• Continuous learning and adaptation are necessary in the AI era.
• Understanding elemental tasks is key to effective AI deployment.
• Organizations need to decouple growth from resource intensity.
• Curiosity and openness to change are vital for success.

In this episode of the AI Evolution podcast, Kristin Rhebergen and Jonathan Gordin discuss the transformative impact of AI on HR, particularly focusing on shared services. They explore the current state of HR automation, the role of generative AI, and how these technologies can enhance employee experience and drive cost efficiencies. The conversation emphasizes the importance of strategic implementation and the potential future of HR shared services in a rapidly evolving technological landscape.

Takeaways:

• 84% of HR leaders expect a shift towards automation.
• HR Shared Services is central to AI implementation.
• Generative AI is a new tool for HR automation.
• Transactional tasks should be automated for efficiency.
• Generative AI enhances employee experience and engagement.
• Cost efficiency is a primary concern for HR leaders.
• HR must lead organizational change effectively.
• Strategic goals should guide AI implementation in HR.
• The future of HR Shared Services is promising with AI.
• Starting small can lead to significant improvements.

In this episode, Adriana O'Kain and Jason Averbook discuss the transformative impact of AI on business and society. They explore the importance of mindset in adopting AI technologies, the shift towards human-centric skills, and the concept of human-machine teaming. The conversation also delves into the latest AI tools and their capabilities, as well as the future of work in 2025, emphasizing the need for continuous learning and adaptation in a rapidly changing landscape.

Takeaways

In this episode of the AI-volution podcast, Jim Holincheck and Tara Cooper discuss the latest research findings on HR technology and its impact on the workforce. They explore the role of HR in facilitating AI adoption, the hesitance of employees to embrace new technology, and the trends in HR technology investments, particularly in generative AI. The conversation emphasizes the importance of HR leadership in communicating the benefits of technology to employees and the need for organizations to listen to their workforce's needs.

Takeaways

Join our upcoming Generative AI and HR Technology forums: https://www.mercer.com/campaigns/transformation/hr-technology-hub-interest/

In this episode of the AI Evolution Podcast, Jason Averbook discusses the critical role of software implementation and how generative AI can enhance each phase of the process. He outlines five key areas of the Digital Equation of Success: Strategy, Activation, Deployment (+ Tech Implementation) and Betterment and emphasizes the importance of aligning technology with corporate and HR strategies. Averbook provides practical examples of how generative AI can assist in each phase, from creating a vision and readiness assessment to technical execution and continuous improvement. The conversation highlights the need for organizations to leverage AI to transform their software implementation processes into effective, strategic initiatives.

Takeaways