"In times of uncertainty, human behavior often makes people resort to less-than-stellar behaviors; unhealthy personal environments can become manifest as well. Often, these coincide with health care being used more frequently and the safe haven of health care delivery being sought. With all physicians being leaders, it is incumbent upon us to demonstrate a variety of professional qualities, and we must also draw on our own human qualities to succeed as well."

Peter Angood is CEO and president, American Association for Physician Leadership, and author of All Physicians are Leaders: Reflections on Inspiring Change Together for Better Healthcare.

He shares his story and discusses his KevinMD article, "Professionalism: We must also draw on our own human qualities to succeed." (https://www.kevinmd.com/blog/2021/03/professionalism-we-must-also-draw-on-our-own-human-qualities-to-succeed.html)