In 2021, the AMA, in collaboration with Manatt Health, released case studies featuring organizations that are measuring the value of their virtual care programs as part of the Return on Health Framework. Two years later, we’re checking in on the progress. On this episode, Dr. Lee Schwamm of Massachusetts General Hospital describes how their teleneurology and telestroke services have improved patient retention, preserved inpatient capacity for patients with higher acuity, and more.

To explore this case study: https://bit.ly/46tKP8A

To discuss on the Physician Innovation Network: https://bit.ly/3XqQSqF

To explore the Return on Health Framework: https://bit.ly/433P4oF

Dr. Kelly Bookman, Vice-Chair of Operations for the Dept. of Emergency Medicine and a Senior Medical Director of Informatics at University of Colorado Health, discusses how she built a unified communications initiative using Epic secure chat. 

For more resources on the Electronic Health Record visit stepsforward.org 

Dr. Vimal Mishra, UC Davis Vice President of Digital Care and AMA Director of Digital Health, and Sandy Marks, AMA Senior Assistant Director of Federal Affairs, join guest host Stacy Lloyd, AMA Director of Digital Health and Operations, to discuss the telehealth landscape post-public health emergency.

To explore the Telehealth Quick Guide: https://bit.ly/3CRbkHP

To explore the Physician Innovation Network: https://bit.ly/42X6VgI

Dr. Alfred Atanda Jr., Nemours Children’s Health, shares a case study and explores how to leverage e-consults, both synchronous and asynchronous, in practice. Host Stacy Lloyd (AMA Director of Digital Health and Operations) also poses some follow-up questions about risk mitigation, payment, and more.  

To view the webinar from which this episode was pulled: https://bit.ly/3Nkljdc

To view the Telehealth Quick Guide: https://bit.ly/3CRbkHP  

To explore all webinars on digital health: https://bit.ly/46botbS  

Dr. Jane Fogg, MD, MPH shares her experience leading a system-level initiative aimed at reducing the burden of the EHR in-basket. Host Dr. Christine Sinsky, MD also follows up with some audience-submitted questions about regulatory compliance, the initiative’s impact on patient care, and more. 

To view the webinar that this episode was pulled from: https://bit.ly/3NqpyW6 

Taming the EHR Playbook: https://bit.ly/3CsIqNK 

EHR Inbox Management Toolkit: https://bit.ly/3PbkAxN 

De-implementation Checklist: https://bit.ly/3CLoTIR 

Annual Prescription Renewal Toolkit: https://bit.ly/3mKY6rs 

Debunking Regulatory Myths Series: https://bit.ly/DebunkingRegulatoryMyths 

In the final episode of this mini-series, hosts Meghan and Taylor explore ways to assess social determinants of health (SDOH) at the patient level, link patients to resources, and define an SDOH plan for private practices.  

Claim CME credit for this episode here: https://bit.ly/3GYtIAG  

Resources:  

AMA STEPS Forward® module: Social Determinants of Health - https://bit.ly/3R1bZfY  

Health Equity & Health Disparities: https://bit.ly/3LaRVX9  

AMA STEPS Forward® Success Stories: https://bit.ly/3MRItsZ 

The health care landscape is changing rapidly, driven by the growth of payment models, regulatory changes, technology and consumer demands, and other factors. On this episode, we discuss payment models and how they relate to private practice. 

Claim CME credit for this episode here: https://bit.ly/3GYNRGV

Resources:

Physician payment & delivery models - https://bit.ly/43GtUi1

Advocacy Update - https://bit.ly/43XiIh4

In this episode, we'll discuss the administrative issues that private practices deal with on a regular basis, including revenue cycle concerns, payor audits, and prior authorization.  

Claim CME credit for this episode here: https://bit.ly/3UNmNAe  

Resources:  

Prior Authorization and Utilization Management Reform Principles - https://bit.ly/3URIoas  

Fix Prior Auth - https://fixpriorauth.org/  

Prior Auth practice resources - https://bit.ly/3Ad2bYt  

Prior authorization model legislation – issue brief (https://bit.ly/3KTKVwe) and model bill (https://bit.ly/41IlNPU)  

Payor Audit checklist - https://bit.ly/3mPVEjC  

Trends in Payor Audits - https://bit.ly/3LbiMlY and https://bit.ly/3MWIQCx  

CPT® - https://bit.ly/3LaH67s  

Electronic transaction toolkits for administrative simplification - https://bit.ly/3Lb7Vsc  

AMA STEPS Forward® module: Revenue Cycle Management - https://bit.ly/3MYL6cE  

In this episode, we discuss the administrative issues that private practices deal with on a regular basis. There are many, as our listeners may know, so this episode will be a 2-part discussion. This first part will focus on the areas of staffing, scheduling, and management of supplies.

Claim CME credit for this episode here: https://bit.ly/3osCUqR

Resources:

AMA Private Practice Simple Solutions - https://bit.ly/41TQTF9

AMA STEPS FORWARD® Private Practice Playbook - https://bit.ly/PrivatePracticePlaybook

Saving Time Playbook - https://bit.ly/3mtxBXc

AMA STEPS Forward module: MA recruitment and retention - https://bit.ly/3lzzph2  

AMA STEPS Forward module: Pre-registration - https://bit.ly/3MXEmLZ

AMA STEPS Forward module: Pre-visit Planning - https://bit.ly/3mKMuVl

AMA STEPS Forward module: Annual Prescription renewal - https://bit.ly/3mKY6rs

AMA STEPS Forward module: Pre-visit Labs - https://bit.ly/3KHYzCM

AMA Practice Benefits - https://bit.ly/3Le3yg4

In episode 6 of this mini-series, hosts Meghan and Taylor underscore the importance of knowing your practice and your area, but also engaging with experienced counsel wherever possible during the contracting process, so that they can guide you and your practice in the right direction.

Claim CME for this episode here: https://bit.ly/3KT4tRu

Resources: 

Private Practice Toolkit: Getting Started - https://bit.ly/3MWuF0r

Contracting toolkit - https://bit.ly/3A9xeV8

Payor Contracting 101 - https://bit.ly/3GWpPME

Payor Contracting 201 - https://bit.ly/3mN8UFC

CIN checklist - https://bit.ly/3LfTVxu