You know that feeling when someone’s really listening to you, not just nodding while waiting to talk, but actually tuning in? It’s rare. In our noisy, fast-talking world, real listening has become a lost art. Emily Kasriel, a former BBC journalist and executive coach, wants to change that. In her new book Deep Listening: Transform Your Relationships with Family, Friends, and Foes, she explores how we can tune out the noise and truly tune into each other at work, at home, and across divides.

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