Sick of the sight of me? Try my podcast! It's my job to spot business trends in our industry and advise salons where they could improve the way they do things for bigger profits, less stress, higher customer satisfaction, etc. Recently I think I've spotted a trend towards salons being a little, well ... cheap. This week I explain why I think many salons could afford to spend more to get new customers, and turn a tidy profit while they're doing it.