Quite a story with many twists and turns...At the beginning of the new millennium, a 27 year old Mr. Blank relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. After 4 years, he decided to stay in Central America and dared himself to keep the faith in starting a call center company with the new skills acquired while living abroad. CCC celebrated its 14th year on February 6th, 2022.

Outsourcing industry leader Richard Blank, is the Chief Executive Officer for Costa Rica's Call Center since 2008.

In addition, solid efforts has earned him the proud reputation of running a school for advanced telemarketing and soft skills. The lessons are often sought after for private training and consultation onsite and virtually. Plus, Richard offers the company Mercedes 300D Lang limousine for all clients visiting the location in Barrio Aranjuez. or flying into SJO.

Mr. Blank has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only retro video arcade game room for employees in the outsourcing industry.

In this podcast episode, Richard shares his journey to success & his tips & tools.... It's an episode you don't want to miss!

His top 3 tips were:

Debra Chantry-Taylor

Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

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