Send us a text

We're sipping some lemonade with the fabulous ladies from CSR Academy! In this episode, you'll discover the profound impact of customer service representatives (CSRs) on business success. We delve into training strategies, systems, and mindsets that can shift the trajectory of your company.

- Explore the essential role of CSRs 
- Discuss the importance of training and leadership 
- Emphasize hiring for attitude over skills 
- Share successful systems for CSR processes 
- Highlight the integration of technology in customer service 
- Foster a positive culture for CSRs 
- Examine the significance of attitude and mindset 
- Call for investment in customer service teams 

Don’t miss our exciting announcement about the CSR Academy’s upcoming training event! 

If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content.

Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram.

From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com

Interested in being a guest on our show? Fill out this form!

We'll see you next time, Lemon Heads!