Send us a text Join Kyle Mountsier and Paul J Daly as they engage in a lively discussion with Kayla Kody, VP of Marketing and Business Development at Richmond Ford, and David Regn, Co-Founder/CEO of Stream Companies. The conversation, recorded at the 2024 NADA Show, delves into the importance of building loyalty within dealerships. Kayla emphasizes the use of customer data to make interactions more personal and informed, while David discusses technology's role in enhancing customer experience...

Send us a text Paul J Daly and Kyle Mountsier engage in an insightful conversation with Len Short, Founder and Chairman of LotLinx. Len shares the origin story of LotLinx, highlighting how the company evolved from aggregating data for used car window stickers to becoming a big data company in the automotive industry. He delves into the significance of tracking 196 factors that influence whether a car sells on time and how this data-driven approach enables dealers to predict sales with remarka...

Send us a text In this episode, Kyle Mountsier and Paul J Daly sit down with Bobby Green, an Account Executive at Yooz, to explore his fascinating journey in the automotive industry. From his initial days at Mercedes-Benz to a dynamic shift into the world of AP automation with Yooz, Bobby shares his insights and experiences. He discusses how Yooz is transforming the back-office operations of auto dealerships by automating the accounts payable process, thereby saving time and reducing human er...

Send us a text Kyle Mountsier converses with Julie Scott, VP of B2B Marketing at Cars Commerce, about the innovative strategies being implemented at Cars Commerce, particularly their media network. Julie explains the concept of retail media networks and their growing relevance across various industries. The focus of this network is leveraging first-party data in a landscape where cookie deprecation is becoming a reality. Julie highlights the VIN Performance Media product, which offers dealers...

Send us a text Paul J Daly and Kyle Mountsier are joined by Dave Kasabian, CMO of Yooz, to explore the company's role in automating finance processes within the auto industry. Dave shares the global scope of Yooz, emphasizing its significant growth and customer base. The focus of the discussion is on how Yooz streamlines the invoice-to-payment process for auto dealerships, transforming manual tasks into efficient, automated systems. Dave talks about the challenges of talent gaps in the indust...

Send us a text In this enlightening episode, Kyle Mountsier sits down with Rebecca Lindland, Senior Director of Industry Data and Insights at Cars Commerce, to discuss the evolving landscape of automotive consumer behavior and dealership strategies. Rebecca highlights the critical issue of vehicle affordability, revealing the significant gap between consumer spending plans and available inventory, especially in the new car market priced under $30,000. She offers valuable insights on how deale...

Send us a text Paul J Daly and Kyle Mountsier have an engaging discussion with Ed Roberts, Chief Operations Officer, and Matt Norris, Fixed Operations Director, from Bozard Ford Lincoln. Ed and Matt delve into their journey of building a strong leadership structure within their organization. Matt, having stepped into Ed's previous role, shares the impact of their leadership training program on his professional and personal life. They discuss the importance of investing time in leadership deve...

Send us a text Paul J Daly and Kyle Mountsier sit down with Shawn Kniffin, Director of Marketing and Technology at Germain Auto Group, to discuss the integration of marketing and technology in the automotive industry. Shawn emphasizes the crucial role of data management in today's dealership operations, particularly in understanding and utilizing customer data effectively. He shares insights into how Germain Auto Group is navigating the complexities of data, AI, and technology to enhance the ...

Send us a text In this episode, Paul J Daly and Kyle Mountsier chat with John Clavadetscher, the President and CCO of Outsell, at the NADA Show. John shares his extensive experience in the automotive industry and emphasizes the significance of adapting technology to dealership workflows. He discusses the importance of focusing on current customer relationships rather than solely on new acquisitions. The conversation also covers how Outsell's technology assists dealerships in understanding and...

Send us a text Paul J Daly and Kyle Mountsier engage in an enlightening conversation with Drew Diehl, SVP of Digital Marketing at Stream Companies. Drew shares his expertise in digital marketing, focusing on the latest trends and changes in SEO, particularly regarding Google's Search Generative Experience (SGX). He emphasizes the importance of adapting to these changes, noting how SGX could dramatically alter how users access information on the web, potentially reducing website traffic for tr...