What happens when a State Farm agent decides he’s not cut out for the captive world and instead builds a tech empire supporting $2B in premium? Jason Cass sits down with Austin Moorhead, Founder of Lava Automation to unpack that journey. 

Key Topics:

Austin’s leap from State Farm to automation and his “lightbulb moment” with Keap

Growing from a side project into 350+ virtual assistants powering $2B in premium

Balancing hard work, family, and redefining success in the agency tech space

Why AI hype feels like past industrial shifts and what it really means for agencies

How LAVA approaches SOC 2 certification and data security in the AI era

Turbo Dial’s customizable VoIP and HubSpot’s growing role in larger agencies

Why lead generation remains the great separator for top-performing agencies

Optimizing websites for ChatGPT and AI-driven search, not just Google

Fear, valuations, and why relationships still anchor the future of independent agents

Reach out to:

Austin Moorhead

Jason Cass

Visit Website:

Lava Automation

Agency Intelligence

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