Episode #1417: Today we meet a 14-year-old already building his path toward dealership ownership, examine buyers who are shopping longer and prioritizing price, and look at the leadership risks that emerge when executives trust AI more than their own people.
A new Urban Science and Harris Poll study finds shoppers are researching for up to three months, comparing more brands and dealers, and putting price ahead of loyalty.
At 14 years old, Peter McKay is already thinking about owning the whole dealership. The New Jersey teen has grown his @CarDealershipKid Instagram account to more than 1,400 followers since launching it in February 2024. His videos feature dealership visits, vehicle walkarounds and recommendations for first-time buyers.
AI’s biggest leadership risk may not be replacement, but overconfidence. As executives increasingly trust fluent, supportive chatbot answers, leaders risk weakening their own judgment, overlooking errors and silencing the people around them.