It is, unfortunately, a frequent occurrence. Team members argue, disagree, and simply cannot seem to get along. At times, it is related to simple personality differences. Other times, it runs deeper and seems to impact daily interactions. In most situations, the arguments lead to a chronic feeling of bad blood on the team. The doctor is often unaware of the specifics, but can sense that something is off. There are times when the doctor is roped into the disagreement and must somehow mediate the situation. All the drama can impact employee retention, patient satisfaction, and even the practice success. So, it is important to handle situations quickly and with strategy. 

If your team is constantly struggling with arguments, cliques, and team drama, you could benefit from taking a deep dive into personalities, communication, conflict management, and other topics at the Consulting Crash Course. For more information, email us at: [email protected]

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