Bethany spends today’s episode challenging each practice owner to dive deep into the treatment acceptance category AND to train their team in treatment acceptance. She spends time reviewing her top ten tips for improving treatment acceptance. Specifically, she encourages dental teams to: 

• Discover your patient’s motivation 
• Understand your patient’s barrier
• Resist the urge to over-educate 
• “Schedule first mentality” 
• Listen to your financial coordinator and coach/correct her
• Advocate for your patient 
• Consider the patient’s personality and adjust your communication to him/her
• Help solve the financial hurdles 
• Include the decision maker 
• Help the patient get what they want

Previous Episodes Worth Revisiting:
Patient Personalities on Parade
Continuing Education Resources – Some Free and Easy, Some Expensive and More Complex

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