It can be so easy to let resentments build and sweep things under the carpet, to avoid having the difficult conversation because you know it will be uncomfortable. But – sweeping issues under the carpet is not a recipe for harmony, whether in business, families, relationships of teams. Issues and feelings need to be faced and processed. Two people who are well aware of this are Kate and Helen Richardson-Walsh who were part of the team that made history by becoming the first British women's side to win Olympic hockey gold at Rio 2016. A very challenging difficult conversation was fundamental for that squad to go on and make history in Brazil.

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