Jon Deragon shares with us his UX design leadership journey in South East Asia, how to engage more effectively with stakeholders, and why we mustn’t let life pass us by.

Highlights include:

- How are UX designers like music composers and ER doctors?

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Who is Jon Deragon?

Jon is the Head of Design at FPT Software in Ho Chi Minh City, one of Vietnam’s largest IT services companies, with over 20,000 employees.

When Jon joined FPT in May 2020, the business was heavily engineering focused and design was only practiced informally. Now, after what must have been a wild ride, he leads a practice of over 50 talented designers.

Before joining FPT Software, Jon held several Head, and Director level UX positions at a number of top Vietnamese, Indonesian, and Australian companies.

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Find Jon here:

LinkedIn: https://www.linkedin.com/in/jonderagon/

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YouTube: https://www.youtube.com/TheSpaceInBetween/

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Hosted by Brendan Jarvis:

LinkedIn: https://www.linkedin.com/in/brendanjarvis/

Koji Pereira tells his inspiring story of becoming a senior design leader for some of the world’s hottest tech companies, against all the odds.  

Highlights include:

- What’s enabled you to swim and not sink in tough situations?

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Who is Koji Pereira?

Koji is the host of the Cells & Pixels podcast and has recently joined Twitter, as a Senior Product Design Manager. There, he leads a talented team that is helping users to discover and find content, and other people that they care about on the social network.

Before Twitter, Koji was the Head of Design at Lyft Business. He also spent nearly a decade at Google, including roles as Head of Design for Google’s original social network (Orkut) and Head of Design for the Curator Team, which included the design, launch, and growth of “Files by Google” to over half-a-billion monthly active users.

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Find Koji here:

LinkedIn: https://www.linkedin.com/in/kojieumesmo/

Cells & Pixels:

Website: https://cellsandpixels.com/

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YouTube: https://www.youtube.com/TheSpaceInBetween/

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Rich McCoy unpacks some formative experiences from the Kalahari Desert, how we can conquer our creative fears, and why designing lean creates value faster. 

Highlights include:

- How has growing up in the Kalahari Desert shaped you?

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Who is Rich McCoy?

Rich is the Design Lead on Flying Blue, the loyalty rewards programme for KLM & Air France. Currently he’s managing to do that role working remotely, from the confines of a cupboard underneath a flight of stairs in New Zealand. 

Before KLM & Air France, Rich was a Senior Manager of Design at Nationwide Building Society, in the United Kingdom. He also spent a number of years at Trade Me, New Zealand’s version of eBay, where he was a Design Lead responsible for the creative wellbeing of 13 other designers.

Rich also runs a coaching and mentoring practice for other creatives, and is a very talented and established Fine Artist, working through photography, sculpture, paint and digital mediums. 

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Find Rich here:

Website: https://www.mccoy.co.uk/

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YouTube: https://www.youtube.com/TheSpaceInBetween/

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Host: Brendan Jarvis

Sachi Taulelei shares what it’s like to interview people at the end of their lives, why research methods need to adapt to cultural context, and the heavy cost of poor diversity in tech.

Highlights include:

- What is it like interviewing people at the end of their lives?

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Who is Sachi Taulelei?

Sachi is the Design Centre of Expertise Lead (Head of Design) at ANZ, Aotearoa New Zealand’s largest bank. How large is large I hear you ask? ANZ represents 1% of New Zealand’s GDP, and employs 1 in 5 people who work in finance in New Zealand.

Her contributions have been recognised with Gold at the New Zealand Best Design Awards, and she has shared her knowledge at events such as UX Homegrown. Sachi also mentors Masters of UX Design students at the Wellington ICT Graduate School.

Sachi is widely respected and recognised as a design leader and as a leading voice for Pasifika people who work in design and technology.

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Find Sachi here:

LinkedIn: https://www.linkedin.com/in/sachi-taulelei/

Resources:

Translating the digital divide by Sachi Taulelei:

Ikigai:

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YouTube: https://www.youtube.com/TheSpaceInBetween/

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Host: Brendan Jarvis

Bob Baxley reflects on his time as a design leader at Apple, why no one can name a famous product designer, and the importance of having conviction in your ideas.

Highlights include:

- What was it like presenting design work to Steve Jobs?

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Who is Bob Baxley?

Bob is a design executive who lives and works in Silicon Valley. He is currently the SVP of Design & Experience at ThoughtSpot, a business intelligence and data analytics platform. 

Prior to ThoughtSpot, Bob was Head of Product Design at Pinterest where he built, led, and managed a multifaceted design team, responsible for both the consumer and business facing aspects of the product.

Bob also spent over eight years at Apple, where he served in senior leadership roles for Apple’s retail and e-commerce teams. As a Director of Design, Bob hired and led the creative team responsible for a broad variety of applications including the Apple Online Store.

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Find Bob here:

LinkedIn: https://www.linkedin.com/in/bbaxley/

Bob’s bok:

Making the Web Work: Designing Effective Web Applications - 

Bob’s talks:

A Universal Model for Deconstructing the User Interface - 

Designing the machine that designs the designs -

Conditions, Constraints, and Conviction -

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Follow us on our other social channels for more great Brave UX content!

YouTube: https://www.youtube.com/TheSpaceInBetween/

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Host: Brendan Jarvis

Uday Gajendar dives deep into what it takes for enterprise design leaders to thrive, and calls on all designers to amplify human virtues through their work.

Highlights include:

⭐ How is designing a political act?

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Who is Uday Gajendar?

Uday is a UX Architect at Automation Anywhere, a San Jose, California based company that develops world-leading robotic process automation software.

Across his 20 year career, Uday has wrestled with design challenges in enterprise, startup, and agency contexts, including for well-known companies such as Adobe, Frog Design, Facebook, Netflix, LinkedIn, PayPal and Cisco.

Uday is a regular speaker at popular conferences and events, such as SXSW, UX Australia, and IxDA Interaction. He has also taught interaction design at San Jose State and served as a Stanford d.school executive coach. 

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Find Uday here:

LinkedIn: https://www.linkedin.com/in/udanium/

📺 The Rise of Meta-Design: A Starter Playbook -

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YouTube: https://www.youtube.com/TheSpaceInBetween/

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Host: Brendan Jarvis

Lada Gorlenko speaks about high-stress research environments, how to effectively engage wth senior executives, and where great enterprise UXers come from.

Highlights include:

- How do you help your team to let go of perfectionism?

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Who is Lada Gorlenko?

Lada is a Senior Director of Research at MURAL, the digital workspace for visual collaboration that’s experienced some crazy growth during the COVID-19 pandemic.

Prior to joining MURAL, Lada was the Director of Experience Research at Smartsheet, where she architected and enabled an organisation-wide customer-obsessed culture, while managing a team of UX researchers that supported 15 product pillars and multiple business units. 

An organisational psychologist by training, Lada’s research career began by working on programmes for the European Commission and European Union, before moving into Enterprise UX, where she started out as a VR Designer for British Telecom in the very-early 2000s. 

It was during this time that Lada also co-founded the Interaction Design Association (IxDA), which grew to over 120,000 members.

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Find Lada here:

LinkedIn: https://www.linkedin.com/in/ladagorlenko/

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Follow us on our other social channels for more great Brave UX content!

YouTube: https://www.youtube.com/TheSpaceInBetween/

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Host: Brendan Jarvis

Steve Fisher opens up about the importance of diversity in technology, the challenges of design leadership, and the role conflict plays in making change.

Highlights include:

- How do you ensure diversity at the Design & Content Conference?

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Who is Steve Fisher?

Steve is the Head of Product Design at Zipline, a San Francisco-based store operations platform that’s designed to improve the lives of retail workers. He is also the Founder and Producer of the Design & Content Conference. A world-class event that’s been held annually since 2015.

Before joining Zipline, Steve was the Head of Design and Senior Director of Strategic Programs at TELUS, one of the largest telcos in Canada. There, he was responsible for developing design culture and practice, at scale.

A sought-after speaker, Steve has presented at conferences around-the-world like TEDx, SXSW, Future of Web, Web Visions and DrupalCon.

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Find Steve here:

LinkedIn: https://www.linkedin.com/in/hellofisher/

Design & Content Conference:

Website: https://content.design/

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You can also follow us on our other social channels for more great UX, user research and product design content!

LinkedIn: https://www.linkedin.com/company/the-space-in-between/

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Host: Brendan Jarvis

Dave Malouf gets real about the role of DesignOps, how to protect design from errant efficiency seekers, and the challenge of designing in agile environments.

Highlights include:

- What is the value of design?

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Who is Dave Malouf?

Dave is a veteran of digital design and a globally recognised design leader. He is also a pioneer of the field of Design Operations. In fact, he’s widely credited as the person who came up with the abbreviation DesignOps.

Across his 27 years in the field, Dave has held senior design leadership positions at well known enterprise companies such as Rackspace, Hewlett Packard, and Digital Ocean. He is currently the Director of Design Operations at Teladoc.

Dave was a Co-Founder and Board Member of the Interaction Design Association (IxDA). He is also the author of the Guide to UX Leadership, and What is DesignOps, and the Co-Author of the DesignOps Handbook.

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Find Dave here:

LinkedIn: https://www.linkedin.com/in/davidmalouf/

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Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen).

You can also follow us on our other social channels for more great UX, user research and product design content!

LinkedIn: https://www.linkedin.com/company/the-space-in-between/

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Host: Brendan Jarvis

Laura Faulkner gives a passionate and practical overview of how to frame decision risk, develop better stakeholder relationships, and do research that matters.

Highlights include:

- Why is UX hard?

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Who is Laura Faulkner?

Laura is the Head of Research at Rackspace Technology, where she leads the team responsible for helping the organisation to make better decisions through qualitative and quantitative research.

Starting out in the early 90s as a technical writer, Laura went on to build extensive experience as a researcher, design lead and program manager for the University of Texas at Austin’s, Applied Research Laboratories, and Institute for Advanced Technology. 

Laura has been the International Conference Co-Chair of the User Experience Professionals Association, and is the author of “Beyond the Five User Assumption”, which was named the “Best Paper of the Year” by Human Factors International in 2005. It is still regularly cited today.

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Find Laura here:

LinkedIn: https://www.linkedin.com/in/laurafaulkner/

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Thank you for tuning in! If you liked what you heard and want more ...

... please leave us a review on Apple Podcasts (or wherever you listen).

You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!

LinkedIn: https://www.linkedin.com/company/the-space-in-between/

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Host: Brendan Jarvis