In this episode of the Bug Bux Podcast, Eric Basset and Jake Claus discuss powerful strategies every pest control company owner needs to know. From the roots of attrition to retention team strategies and subscription billing hacks, they unpack what keeps customers loyal and what sends them running. Whether you're a startup or scaling a large operation, you'll get actionable tips on improving service quality, maximizing recurring revenue, and building a loyal customer base. Tune in and learn how to keep more customers, grow your business faster, and stay ahead in the industry!

In this episode of the Bug Bux Podcast, Eric and Jake dive into the nitty-gritty of how weather impacts pest control—from rainy-day treatments in the Pacific Northwest to snow-driven rodent and vole activity. They share real-world strategies, smart technician tips, and creative product solutions for servicing in tough conditions, all while keeping it entertaining (yes, hot hail makes an appearance). Whether you’re in sunny Arizona or snowy Idaho, this episode will help you weatherproof your service protocols.

In this powerful episode of the Bug Bux Podcast, hosts Eric Bassett and Jake Claus sit down with Jess Reagan, co-founder and Chief Revenue Officer at Paiv, to explore how cutting-edge AI technology is reshaping the world of field sales. From real-time coaching and gamification to territory management and CRM integration, Jess shares how Paiv empowers pest control companies to scale faster without growing headcount. This episode is packed with actionable insights, forward-thinking strategy, and a whole lot of laughs. Don’t miss it!

In this episode of the Bug Bux Podcast, hosts Eric Bassett and Jake Claus dive into the highlights of our very first Bug Bux Con! From a packed event with just six weeks of planning, to scorpion hunting after hours, the conference was a huge success. They share behind-the-scenes stories, unforgettable moments, and key insights from speakers like Lenny Grey, Brad Mortensen, Travis Bottoms and more. Don’t miss out—subscribe to Bug Bux Plus for all the exclusive conference footage!

In this episode of the Bug Bux Podcast, Eric Bassett and Jake Claus sit down with Natura Pest Control's GM and intrapreneur extraordinaire, Aaron Davis. From unexpected beginnings to leading a powerhouse team, Aaron shares the real-world strategies behind building unity, developing leadership, and running tight, high-performing pest control operations. Plus, a hilarious discussion about Jack Black movies, how to lead with love, and why accountability is the ultimate game-changer. If you're ready to transform technicians into leaders and scale smarter, don't miss this one!

In this insightful episode of the Bug Bux Podcast, hosts Eric Bassett and Jake Claus sit down with Nick Grisafe, a longtime industry expert from Syngenta, to discuss the industry’s biggest challenges and innovations. They dive into Integrated Pest Management (IPM), best practices for application, and why many professionals struggle to implement IPM effectively.

Nick also shares exclusive insights into Plinazolin, Syngenta’s groundbreaking new active ingredient—the first new chemistry in nearly 20 years! Plus, he offers practical advice on optimizing Demand CS applications, staying compliant with new regulations, and how top-performing pest control companies set themselves apart.

Tune in for expert knowledge, industry humor, and even a side of Nick’s famous homemade grape jelly!

In this episode of the Bug Bux Podcast, hosts Eric Bassett and Jake Claus sit down with Jared Ingalls, Vice President of Sales at Pest Management Supply. Jared shares insights from his 30+ years in the pest control industry, discussing everything from effective vendor relationships and product forecasting to the growing demand for rodent control and best practices for inventory management. Whether you’re a solo operator or running a multi-technician operation, this episode is packed with expert advice on optimizing your product strategy and making the most of industry discounts and sales. Tune in to learn how to strengthen your distributor partnerships and ensure your business stays ahead in a competitive market!

On todays episode of The Bug Bux Podcast, hosts Eric Bassett and Jake Claus sit down with industry legend Eve Pappas, VP of Business Development & Growth at Hoffman’s Exterminating. With over 40 years in the pest control industry, Eve shares her journey from being one of the few women in the field to leading multimillion-dollar growth initiatives. From her passion for empowering women in pest management to her community-driven leadership and insights on mergers & acquisitions, this episode is packed with wisdom, humor, and motivation. Tune in to hear how Eve’s impact goes beyond business—helping people, building relationships, and giving back to the community.

In this episode of the Bug Bux Podcast, hosts Eric Bassett and Jake Claus tackle a hot question from the Facebook group: How do you price and manage pest control services for a large property management company? They break down strategies for setting fair pricing, structuring service agreements, handling warranties, and ensuring profitability—while avoiding common pitfalls. If you’re looking to land and scale large accounts without losing your margins, this is a must listen!

In this episode of the Bug Bux Podcast, hosts Eric Bassett and Jake Claus dive into the fascinating journey of Aaron Shishilla, CEO and founder of Wolfpack Advising. Aaron shares his unexpected career path—from working at Publix, to getting “Claused” by a coworker, to building a nationally recognized digital marketing agency specializing in pest control and home inspection businesses. Discover key marketing strategies, common pitfalls, and how Wolfpack Advising is helping companies scale with measurable ROI. Whether you’re a small startup or an established business looking to optimize your marketing, this episode is packed with actionable insights you won’t want to miss!